Technical Product Analyst

Technical Product Analyst


Location: New Brunswick, NJ (2 days in office)


Duration: 6 Months+


Position Summary:


As a Technical Product Analyst (TPA), you will support the Technical Product Owner (TPO) in translating business needs for Global Trade Compliance products to ensure alignment with the business objectives. You will be responsible for partnering with Business stakeholders, XD Designers, Architects as well as other domain professionals across Technology to ensure that all aspects of the Software Development Lifecycle meet or exceed the customers' expectations. We are a customer and product-centric team, where everything we do starts and ends with the customer.


Candidates will work in a hybrid model with 2-3 days being in the Johnson Hall location in New Brunswick, NJ


Key Responsibilities:

• Understand user needs and translate them into detailed requirements
• Build use cases; write, manage and clarify user stories, visualization, and process flows
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
• Stay 2-3 sprints ahead of squad and ensure each feature has a clear definition of done; ensure each feature level deliverable is aligned to a definition of readiness to enter sprint
• Communicate vision to developers and testers
• May help write UAT scripts and participate in User Acceptance Testing as needed
• Document confirmed business processes to serve as reference for development and IT support
• Apply business process improvement methods for optimization
• In partnership with the TPO, maintain deep understanding of any changes to ensure that the squad's backlog priorities are aligned with business / Group needs
• Track metrics and build reports to measure progress
• Apply compliance requirements within scope of responsibility; ensure SDLC documentation, system configuration and compliance activities are up to date as required
• Understand portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertise
• Support and/or facilitate system demos as needed

Qualifications:


Required:

• Experience gathering requirements and translating into a product vision by leveraging knowledge in product development, engineering and UX
• Deep understanding of business/processes and high-level understanding of high-quality digital product delivery
• Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers (burndown chart, release burn up,
• Product Classification and Party Screening (third-party and customer)
• Understanding of customer journeys and customer experience
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology
• Creates a culture that relentlessly focuses on helping the people and organizations we touch
• Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve
• Equipped with foundational knowledge and methods to identify, engage, and build empathy with customers, and apply these methods to daily work
• Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes*
• Contributes ideas that challenge thinking
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.
• Strong attention to details
• Experienced with JIRA, Alteryx, SQL, and Databricks

Preferred:

• 2-3 years experience in Global Trade Compliance and/or Transportation, such as:
• Implementation/build/support of a Global Trade Management solution
• Implementation/build/support of an International Transportation Management System
• Operational experience working on an Import/Export trade/transportation team
• Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)*
• Experience with Roadmunk
• Familiarity with the following is not required but would be helpful:
• Trade Automation by E2Open (Candidates will interact with this the most)
• Our ERPs (Atlas, MARC, JDE, S4, etc.)
• Dow Jones
• Thompson Reuters