Salesforce System Administrator

Overview:We are seeking a knowledgeable and customer-focused Salesforce Administrator to serve as an internal expert on our Salesforce platform. In this role, you will play a critical part in streamlining business processes, ensuring system stability, and driving user adoption through training and ongoing support.You’ll also partner closely with call center administrators to optimize workflows and improve performance, making this a highly collaborative and impact-driven role.Full-time, on-site in Austin TXSchedule: Monday - Friday, 8am - 5pmCompensation 80,000 - 85,000KJob Responsibilities:Manage Salesforce administrative functions including user access, roles, and permissionsAnalyze business workflows and recommend scalable solutions to improve efficiencySupport and maintain Salesforce-integrated applicationsProvide high-quality end-user support by managing and resolving support tickets in a timely mannerConduct user training sessions to drive adoption and effective platform useBuild and maintain reports and dashboards to support business insightsCreate and maintain documentation, including SOPs and process guidesPerform data quality management and data cleansing activitiesOwn user lifecycle management (onboarding, updates, offboarding)Lead projects assigned by the Enterprise Applications ManagerGather business requirements and translate them into technical solutionsDevelop QA test plans and facilitate User Acceptance Testing (UAT)Deploy solutions and ensure successful rollout, including user readiness and post-launch supportTroubleshoot issues both virtually (e.g., Zoom) and in personPerform mass data updates using Data LoaderMaintain and optimize Salesforce configurationsSupport automation using Salesforce FlowUtilize and understand Apex Triggers, SOQL, and SOSL queriesQualificationsBachelor’s degree preferred2–4 years of Salesforce experience or equivalentSalesforce Administrator Certification requiredAdvanced Salesforce Administrator Certification preferredStrong written and verbal communication skillsProficiency in Microsoft OfficeStrong problem-solving skills and ability to perform under pressureAbility to thrive in a fast-paced environmentProven ability to collaborate effectively across diverse teamsWe Offer an Attractive Benefits PackageEmployees and their families are eligible to enroll in:Medical, Dental, and VisionHealth Savings Account (HSA)Company Sponsored Life InsuranceSupplemental Life InsuranceLong-term and short-term disabilityAccident protectionEmployee assistance program - access to counseling services and other tools to improve work/family/life balancePet Insurance for your furry family member401k planAdditional Insurance Programs including:UHC RewardsRally HealthOne Pass Select (gym membership subscription)Additional Perks:VPTO (Volunteer paid time off) year-round incentives to give back to your local communityPersonal/Professional Development - we provide books, courses, and opportunities to attend leadership conferencesRelocation opportunities to other branches across the nationEach DaBella Employee receives:80 hours of Paid Time Off annually with incremental increases6 paid holidays during a calendar year effective day one of employmentDaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.#INDCORPORATEWork Location: In person #J-18808-Ljbffr DaBella