Front Desk Administrator Temp

Front Desk Administrator (Temp) Wellington

Pay: $30-$32/hour

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

Working in this role, you will be a key point of contact for both associates and guests. You will be a visible, mobile, always available presence in the assigned area. It will be expected that you establish trusting relationships with employees.

Key Responsibilities:

• Welcomes customers to the workplace, confirms their requirements, and orients consequently
• Walks the space and is visible throughout the day to communicate with employees, gather their feedback, and assist them with their needs
• Collaborates to solve problems and resolve spontaneous and unique situationsRemains aware of and prepares for major events, visits, presentations, etc.
• Maintains continual communication and interfaces with all departments throughout the site
• Answers and properly directs incoming calls in a friendly and professional manner
• Performs other duties as assigned

Qualifications:

• Bachelor's Degree preferred; or equivalent hospitality experience
• Minimum of 1-3 years of experience in hospitality industry
• Proficiency in Excel, Word and Outlook
• Strong interpersonal communication and customer service skills
• Ability to create and maintain a welcoming, hospitable environment
• Ability to work in a fast paced environment and under varying stressful conditions with a patient, calm and friendly demeanor
• Resourcefulness, professionalism, and poise

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, personal leave.