COMPUTER SYSTEMS BUSINESS ANALYST (SAP) - 73006002

Requisition No: 883251 

Agency: Department of Revenue

Working Title: COMPUTER SYSTEMS BUSINESS ANALYST (SAP) - 73006002

Pay Plan: Career Service

Position Number: 73006002 

Salary: $47,667.96 - $65,859.12 / annually 

Posting Closing Date: 09/22/2026 

Total Compensation Estimator 

Florida Department of Revenue

Child Support Program

Computer Systems Business Analyst (SAP) (Operations Review Specialist)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

This position performs as a business analyst in ESSP Customer Relations Management and is an excellent fit for self-motivated critical thinkers. If you enjoy working on teams with computer systems and problem solving, this may be the position for you. Your duties would include:

• Coordinating with business processes, technical team members, contract team members and outside agencies
• Analyzing existing and new business requirements to determine gaps and provide solutions.
• Developing system software testing strategies, scenarios, scripts, and results matrices.
• Performing problem/defect analysis and testing of system functionality.
• Preparing reports, presentations, issues, and options papers and gathering supporting documentation.

MINIMUM REQUIREMENTS:

• Two years of experience as a Functional Business Analyst, including facilitating information-gathering meetings, documenting business requirements, and creating business process or system flow diagrams.
• Two years of experience analyzing system issues, defects, or enhancements and recommending functional or system solutions.
• Two years of experience performing system testing activities, including developing test scenarios and test scripts, executing functional, integration, or user acceptance testing, and documenting test results
• Two years of experience working with SAP (Systems, Applications and Products).

PREFERENCES:

• Experience with SAP BW on HANA or BW4HANA in a functional role.
• Experience in a functional role with SAP ERP Central Component (ECC), Customer Relationship Management (CRM) on HANA, SAP S/4HANA Service Management, or SAP S/4HANA Finance.
• Experience supporting system implementations, enhancements, or upgrades.
• Experience working in the Child Support Program using the CAMS system for reporting or data analysis.

SPECIAL NOTES:

• Multiple positions may be filled from this job advertisement.
• This position is not telework eligible.
• The salary for this position will be determined by the applicant's previous experience, knowledge, and education. The starting salary for this position is $4,989.33/month.
• This position includes after hours and on-call responsibilities for CAMS Production or other enterprise system related concerns and projects affecting Child Support Program business.
• SVT and Interviews will be conducted onsite only.
• To meet minimum qualifications, the required experience must be demonstrated in your candidate profile/resume under your job(s) in the duties and responsibilities.

SALARY: $47,667.96 - $65,859.12 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Tyler Unger, View phone number on us.fitly.work, View email address on us.fitly.work .

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at .

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.