Technical Sales Engineer

Technical Sales Engineer

How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

The Technical Sales Engineer is responsible for conceptualizing, developing, and communicating automated solutions for ZEISS customers. This role partners closely with Regional Sales Managers, customers, internal engineering teams, and third-party suppliers to identify customer needs and translate them into feasible, value-driven technical solutions.

The Technical Sales Engineer supports the full sales lifecyclefrom early concept development and budgeting through solution planning and proposal creationand ensures a smooth handoff to Project Management and Engineering once an order is received.

Sales Support

• Support the sales organization throughout the entire sales process, including frequent direct interaction with customers
• Act as the technical expert during customer meetings, site visits, and solution discussions

Sales Strategy Development

• Collaborate with sales teams to develop strategies for targeting key accounts
• Identify opportunities for upselling and cross-selling ZEISS solutions

Customer Needs Analysis

• Conduct customer consultations, site visits, and technical discussions to understand requirements
• Translate customer challenges into practical, automated technical solutions

Product Demonstrations

• Conduct live and virtual product demonstrations
• Clearly communicate product features, benefits, and value propositions
• Demonstrate how ZEISS solutions address specific customer pain points

Solution Design

• Develop customized solution concepts aligned with customer requirements
• Create design concepts using CAD
• Collaborate with engineering teams to ensure technical feasibility and alignment

Relationship Building

• Build and maintain strong customer relationships as a trusted technical advisor
• Support long-term customer satisfaction and loyalty through exceptional service
• Develop and maintain relationships with suppliers and third-party partners

Proposal and Quotation Preparation

• Prepare detailed technical proposals, including cost estimates and timelines
• Identify and coordinate with external partners to obtain third-party quotations
• Ensure proposals align with customer expectations and ZEISS business objectives

Market and Competitor Analysis

• Stay current on industry trends, emerging technologies, and competitor offerings
• Leverage market insights to effectively position ZEISS solutions

Cross-Functional Collaboration

• Act as a liaison between Sales, Engineering, Project Management, and Product Development
• Provide customer and market feedback to support continuous product improvement

Do you qualify?

• Degree in an engineering discipline is preferred, equivalent automation engineering and management work related experience may be considered
• Minimum 5 years of related industry experience
• Ability to communicate effectively and present technical material
• Ability to create design concepts using CAD
• General Electrical and Mechanical Engineering knowledge
• Material Flow and value stream mapping knowledge
• Robotics and automation knowledge
• Control Systems and software knowledge

Working Conditions and Special Demands:

• Ability to work in a fast paced high pressure environment
• Ability to interface effectively with customers at many levels in their organizations
• Excellent organizational skills
• Excellent verbal and written communication skills
• Excellent Microsoft Office skills
• Excellent 3D modeling skills
• Ability to travel up to 50% including international

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

Your ZEISS Recruiting Team:

Maria Khalil