Account Manager

About Us Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. Our focus is on being a committed community partner, delivering exceptional customer service, and developing innovative clean energy solutions. Position Summary The Residential Account Manager for Elizabethtown Gas’s Union Division is responsible for growing residential customer conversions through proactive sales outreach, contractor engagement, and community involvement. This field-based role focuses on converting homes to natural gas and supporting customers through the conversion journey. The position requires travel to other Elizabethtown Gas offices and may involve work outside normal business hours for customer appointments. Position Responsibilities Deliver on assigned sales targets by maintaining strong prospecting activities and achieving high appointment and close rates. Follow up on leads and develop effective relationships with current and prospective customers leveraging lead-generating activities such as cold calling, door-to-door sales, neighborhood/group presentations, and attendance at community events. Educate prospective customers on the conversion to natural gas process and set clear, honest expectations of timelines and activities. Build and foster a network of referral partnerships to create new opportunities for customer and revenue growth, including relationships with HVAC contractors, real estate professionals, and other trade organizations. Capture sales activity in Salesforce. Onboard new residential customers and recommend improvement measures based on Energy Efficiency Programs. Maintain accurate records including sales call reports, expense reimbursement forms, etc. Attend regular sales meetings and development training. Perform other duties as assigned. Qualifications High School Diploma or equivalent is required (College education or degree is preferred). Minimum of 3 years sales experience, with at least 2 years in direct sales in a commissioned sales environment; or relevant work experience. Cold calling and door-to-door sales experience. Proven track record of meeting and exceeding sales goals. Valid driver’s license. Proficiency working in a CRM platform (Salesforce preferred). Proficiency in Microsoft Office Suite. Required Skills Exceptional people and project management skills. Outstanding time management, prospecting, and presentation skills. Dedication to delivering positive customer experiences. Excellent organizational, interpersonal, verbal, and written communication skills. Ability to develop and maintain relationships with customers in a competitive environment. Ability to develop and nurture collaborative working relationships with the Sales team and other internal business partners, including Marketing, Design, and Engineering. Demonstrates initiative and resourcefulness, and the ability to work with minimal supervision. Self-directed, highly motivated, results-driven problem-solver. Preferred Skills Salesforce experience. Project management experience. Ability to understand, explain, and conduct energy cost and consumption comparisons. Environmental Working Conditions Field work tasks year-round; safety-sensitive travel/driving to meet with customers; frequent visits to contractor construction sites with exposure to extreme temperatures, noise, dust, dampness, and humidity. Benefits Package Overview Flexible vacation, Paid Time Off, and Sick Leave package. Comprehensive Health, Dental, and Vision Insurance. Short-term and Long-term Disability Insurance. 401(k) with generous company match. Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment. Equal Opportunity/Affirmative Action Equal Opportunity/Affirmative Action Employer. At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship. #J-18808-Ljbffr