Night Audit

$18 per hour

Spire Hospitality

Description

Centrally located on Boston's North Shore, our hotel is perfectly situated near Salem, Gloucester, Rockport, and Cape Ann. Stay with us to visit the Salem Witch Museum, House of Seven Gables, or all of the culture and charm that the city of Boston offers! Our Ithaki Restaurant is sure to delight and is a favorite of locals. 183 Rooms, 10,000 sq. ft. event space, Ithaki Modern Mediterranean Restaurant.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, 401k, wonderful hotel discounts and much more.

As a Night Auditor, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression.

Essential Job Functions:

Friday & Saturday shifts for Night Audit 11pm-7am // 16 hours per week
Deliver unparalleled service, courtesy, and care to our guests
Respond promptly and effectively to guest questions and requests
Streamline the check-in and check-out process for guests
Answer incoming phone calls with promptness and professionalism
Excel at multitasking in a dynamic environment
Resolve guest concerns with attentive service recovery

Hotel Specific:

Rate of Pay: $18.00 per hour
Part-time
Seeking for Friday and Saturday overnight shifts

Physical Demands:
* Ability to lift, carry, push or pull 10 lbs
* Primarily standing for majority of shift

Qualifications:

High school diploma or its equivalent
One year of Front Desk experience in hotels preferred
One year of experience working in customers service or a guest-facing role required
Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
Previous experience with hotel PMS systems a plus

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Qualifications
Experience 1 years: Hotel Front Desk (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply

Vacancy posted 5 days ago

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