SENIOR CONTENT STRATEGIST, SALES AND REVENUE GROWTH (CHARLOTTE - HYBRID)

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email View email address on us.fitly.work. 

Role Overview

As a Senior Content Strategist at Compass Creative Studio, you will play a pivotal role in creating compelling content that drives client interest and supports the sales and growth objectives of Compass Group. Your expertise in writing, editing and leadership will be essential in producing high-quality materials that align with our sales goals and revenue targets. As our capabilities evolve, you will also take ownership of assigned content portfolios and help lead the development of AI-enabled tools, skills, agents and workflows that strengthen how CCS creates, maintains and validates proposal content.

Key Responsibilities

• Sales-Driven Content Creation: Develop engaging copy for templates across multiple brands, designed to capture client interest and drive sales.
• Case Studies: Research and conduct interviews to write impactful case studies for various sectors within Compass Group, showcasing our success stories and driving growth.
• Team Leadership: Train and mentor new content strategists, ensuring they understand their role in supporting sales and generating revenue.
• Collaborative Projects: Lead collaborative brainstorming sessions with team members on multiple projects to ensure content meets sales and marketing needs.
• Sales and Marketing Partnership: Partner with sales teams to ensure content aligns with their needs and collaborate with marketing teams to enhance existing content, driving revenue.
• Custom Content Development: Gather and determine necessary information to create tailored content that supports sales initiatives.
• Assigned Content Stewardship: Serve as the content librarian for assigned sectors, organizing and maintaining approved templates, proof points, case studies and source materials; work with subject matter experts to validate updates, resolve conflicts and retire outdated content.
• AI Skills, Agents and Workflows: Lead the use, development, testing and continuous improvement of approved AI tools, prompts, skills, agents and workflows for assigned sectors; use historical and live work to validate outputs, identify gaps and translate editorial standards into repeatable rules and processes.
• Design Collaboration: Collaborate with Art Directors and Designers to ensure the best design complements the content, enhancing its impact on sales.
• Editing and Accuracy: Edit all copy for accuracy and grammar, adhering to AP Style guidelines, ensuring high-quality content that supports sales and growth.
• Trend Research: Stay updated on the latest trends and technologies in content development, including AI and knowledge management, to continuously improve and innovate our sales-driven content strategies.

Who You'll Be

• Experienced Writer and Editor: 5+ years as a writer and editor, with proposal environment experience being a plus. You have an eye for design and can work across multiple divisions.
• Excellent Communicator: Able to write in a conversational and engaging manner while covering technical details, enhancing content's impact on sales.
• Skilled Researcher: Capable of distilling key information and crafting it into enjoyable and effective content that drives client interest and revenue.
• AI-Ready, Systems-Minded Content Leader: Eager and able to learn approved AI platforms, including Microsoft Copilot Studio; takes ownership of assigned content and guides responsible adoption while maintaining a governed body of knowledge.
• Natural Storyteller: Able to emulate a strong voice and tone for multiple brands, creating compelling narratives that support sales.
• Confident Leader: Takes initiative and enjoys creative challenges, always aiming to support sales and drive revenue.
• Deadline-Oriented: Able to meet short and long deadlines, switching gears quickly when needed to support sales efforts.
• Organized and Detail-Oriented: Highly organized, able to multitask and prioritize multiple projects in a fast-paced environment.
• Adobe Knowledge: Basic understanding of Adobe Creative Suite.
• Collaborative and Receptive: Open to critiques and changes, always with the goal of enhancing content to support sales and revenue.

Apply to Compass Group today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening. Details:

Req ID:  1579526

Compass Corporate 

Bankston B Williams 

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