Scheduling Coordinator

To support patient scheduling and authorization efforts, the full-time remote Scheduling and Authorization Coordinator will manage insurance verification, schedule complex exams, and provide exceptional customer service while communicating with patients and healthcare providers. Key responsibilities Completing insurance verification processes and obtaining necessary authorizations for scheduled patients Scheduling complex exams and managing high volumes of inbound and outbound calls while educating patients on exam preparation Monitoring and managing communications via email and fax, and maintaining logs of scheduled patients and procedures Required qualifications High school diploma or GED; associate degree or 2+ years in patient scheduling, registration, or healthcare billing preferred Over one year of experience in a customer service or client relations role Experience in an office or hospital environment, with high volume call center experience preferred Strong proficiency in Microsoft Office products, including Word, Excel, and Outlook Familiarity with HCA/Parallon IT systems is preferred