IT Support Engineer

Photon

Job Description

Greetings Everyone

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check

·Maintain Photon premises in the geography: Premise maintenance includes: 1) Floor walks before arrival of Associates to ensure cleanliness and hygiene 2) Liaising with building reps / agency for any unresolved maintenance issues thereof.

·Maintenance of IT equipment crucial to business operations (VCs) 1) Checking weekly the working condition of the same 2) Liaising with offshore IT team for periodic maintenance.

·Liaise with FedEx: 1) Handle domestic and international shipping of IT assets and documents 2) Generate labels

·Provide office guests (clients) with a hospitable experience 1) Preparing for premises access in advance 2) Arranging refreshments on an as needed basis.

·Manage and maintain asset (IT equipment) records. Interface with appropriate departments (Compliance - IT) internal to the company.

·Being the lead in office improvements and renovations projects based on requirements / directives provided.

·Be the local liaison for the new office set up: 1) visit new office spaces basis curated list 2) liaising with landlord / agent to execute customized fit-outs.

·Assist CXOs with their requests during visits on an as needed basis.

·Be flexible with schedules and support during weekends/holidays when required.

·Travel to other locations for business requirements: client site, tradeshows on an as needed basis.

·Proficiency in MS Office.

·Follow established processes for reconciliation of expenses on a weekly basis.

Job Info

Job Identification 21017

Job Category IT - Infrastructure

Degree Level Bachelor's Degree

Job Schedule Full time

Job Shift Day

Locations 4835 Lyndon B Johnson fwy, Suite 540 Dallas, TX 75244, Dallas, Texas, US

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Vacancy posted 3 days ago

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