Operations Manager

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at Pavion and our family of companies are seeking a talented and motivated Operations Manager to join our security business unit. Primary Responsibilities: Regional Operational Leadership Providedaytodayand strategic leadership forPavion’sinstallation and project operations across Georgia & Alabama Oversee field operations, project execution, staffing, and operational performance Ensure alignment withPavion’snational operational standards and enterprise delivery model Supportprojectdrivengrowth acrossmediumtolargeenterprise accounts Oversee delivery ofmedium to largeenterprise projects, including: Corporate campuses and headquarters Healthcare systems and hospitals Higher education institutions Government and municipal facilities Large commercial and industrial campuses Supportdata center projectsas part of the branch portfolio, including phased work in live environments and large-scale construction projects Ensure projects meet contractual scope, schedule, quality, security, and financial requirements Serve as an escalation point for complex project execution issues Field & Leadership Management Lead and develop Project Managers, Superintendents, Supervisors, and Field Technicians Ensure effective workforce planning, scheduling, andutilizationacross the region Build a strong leadership bench through mentoring, performance management, and training Drive accountability through standard KPIs, operational reviews, and scorecards Develop,maintain, and optimize a robust subcontractor network across the region, includingidentifyingqualified partners, negotiatingpricingagreements, ensuring compliance with company standards, and fostering long-term relationships to support operational efficiency and strategic growth. Safety, Compliance & Risk Management ChampionPavion’ssafety culture across all job sites and field operations Ensure compliance with OSHA, state, and customer safety requirements Maintain licensing, certifications, and training standards for field teams Conduct regular site audits, safety inspections, and risk assessments Lead corrective actions for safety, quality, or compliance issues Own operational performance related to project execution, including: Labor productivity andutilization Job cost control and margin performance Change management and documentation discipline Accurate billing inputs andtimelyproject closeout Partner with Finance on forecasting, WIP management, and regional planning Process Improvement & Scalability Implement andmaintainstandardized operational processes across the region Identifyopportunities to improve efficiency, consistency, and execution quality Support adoption of ERP, project management, and field tools Scale operational capacity to support enterprise growth and regional expansion CrossFunctionalCollaboration (Including Service Interface) Partner with Sales on estimating handoff, execution planning, and enterprise pursuits Collaborate with Engineering to ensure constructible and standardized designs Interface closely withPavion’sService Delivery team to ensure: Clean project turnover and documentation Alignmentoncustomer standards and expectations Smooth transition from installation to ongoing service and support Coordinate with national Pavion teams onmultiregionenterprise accounts Basic Qualifications: 7+ years of experience inlowvoltage, integrated security, or related systems 3–5+ years in an operations, project, or regional leadership role Proven experience supportingmediumtolargeenterprise customers Strong knowledge of enterprise access control, VMS, and integrated security systems Demonstrated ability to manage schedules, costs, risk, and customer expectations Preferred Qualifications: Experience within a national or multiregional systems integrator Experience within thedata centervertical Experience supportingenterprise andgovernmentcustomers The salary range for this position is $120,000–$140,000 annually . The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package. Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr