IT Infrastructure Designer & Administrator Architect

Requisition ID 725 -Posted - United States - Florida May fill multiple positions. May create an eligibility list. May underfill. This is a senior position that performs advanced, complex technical work in the public sector and utility industry. It involves a broad range of professional activities in support of a highly automated, multi-site enterprise computing environment for government, business and 24/7 control applications. There is an emphasis on team-oriented system architecture, planning, design, and implementation within an ITIL framework. Work is performed remotely and on-site in a secure, regulated and audited environment. Work requires broad information technology skills and specialization in at least three of the following technical areas: networks, server, storage, database management, security, data center implementation and disaster recovery, multi-tier enterprise application architectures, or client infrastructure. Incumbents in this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from other classes by its technical design and leadership responsibility, and by the highest degree of expert technical skills for planning, design and administration. Examples of Work ESSENTIAL FUNCTIONS: Depending on area of assignment, incumbents will: Design, implement, c onfigure, administer, monitor, and troubleshooting in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control in one or more of the following areas: Infrastructure & Operations: A complex enterprise-level hybrid cloud and on premise physical and virtual server environment consisting of data centers, hardware, storage, operating systems, back-office/middleware applications. Network: A complex enterprise-level network infrastructure environment consisting of VoIP, LAN, WAN, Wireless LAN, and cloud networking systems utilizing switches, routers, firewalls, and VPN technologies for remote access and site-to-site connectivity. Supports secure and reliable communication across on-premises, cloud, and remote enterprise locations. Database Administration: A complex enterprise-level database environment at the physical and logical level, security, and performance, using Relational Database Management Systems (RDBMS) and In-Memory Database (IMD) management systems. Enterprise Systems/Applications/Development: A complex mission-critical enterprise-level multi-tier hybrid environment of servers, databases, applications, integration, APIS, web platforms, reports, automation, and CI/CD pipelines. Development encompasses design, code, test, deploy, and maintain secure applications, scripts, reports, APIs, and integrations using approved tools, source control, change management, and SDLC practices. Examples of Work (continued) Client Infrastructure: A complex enterprise-level physical and virtual client environment consisting of endpoint devices, operating systems, cloud-based device management, endpoint security, identity integration, software deployment, lifecycle management, and front-office applications. Security: Maintain enforcement of policies, procedures, technologies, and associated plans for IT security along with performance and oversight of penetration testing of all systems in order to identify system vulnerabilities. General: Perform procedures, simulation, and actual events for disaster recovery to ensure effective protection and integrity of system and data assets, including operating systems, databases, network connections and protocols, servers\client device, security and software applications. Modify plans based on results of tests or incidents. Provide business hours, after hours on-call, and after hours/weekend technical support for escalated client-side and server-side hardware, software, security, and network issues in a timely and customer-friendly manner. Support other IT teams throughout project, system, and application lifecycles within and ITIL framework for service delivery and continuous improvement. Attends work on a continuous and regular basis. Non-Essential Functions: Maintain technical documentation and training materials for educating end users and new IT staff. Participate in various IT work activities such as feasibility studies, capacity planning, performance analysis and fine-tuning, new technology evaluation, new systems and applications technical requirements specifications and review. Perform other related duties as assigned. Education Graduation from an accredited four-year college or university with major course work in computer science, information systems, or systems engineering. An equivalent combination of education and experience may be considered if it meets the requirements of the department. AZ-104, AZ-204, AZ-305, AZ-400, AZ-700, AZ-802, DP-300, DP-203/700, SAP, OpenText, MS-102, MS-300, MS-500CompTIA Cloud+, Server+, Security+, Network+, Linux+, Cisco CCNA/CCNP Routing and Switching or equivalents may be substituted for up to two (2) years of education; 1 year per certification. Information Technology Infrastructure Library (ITIL) Foundation certification is required within six months of assignment date. Experience Six (6) years computer science or other information technology experience – including three (3) years as an IT Infrastructure, Network, Database, Enterprise System, Security, Application, or Client Administrator. Adaptability, Flexibility, Fostering Innovation Contributes to Achieving GRU's Mission: GRU will provide safe, reliable, competitive utility services in an environmentally responsible manner and will actively contribute to the enhancement of the quality of life in our community Customer Focus Problem-solving, Analysis, & Reasoning Self-Management Professional Technical Competency Certifications Valid Florida Class E Driver's License required Knowledge, Skills, and Abilities Ability, experience and willingness to observe all safe work practices to ensure the safety of systems, hardware, self and others. Ability, experience and willingness to work without direct supervision and make sound decisions to creatively and effectively solve problems of systems and hardware, as well as to maintain effective interpersonal relations that ensure a team atmosphere willingness to effectively plan and organize work to ensure the highest quality performance of self and others. Knowledge, Skills, and Abilities (continued) Knowledge of principles, practices, and methodologies of networks, client and server computer hardware, operating system functions, system management and administration, database administration techniques, security, storage management, data center management, network administration, disaster/recovery techniques, middleware and application configuration, problem solving and programming. Physical Requirements Sitting - Continually Standing or Walking - Often Lifting or Carrying>50 lbs. - Occasionally Pushing or Pulling > 50 lbs. - Occasionally Reaching Overhead-Occasionally Reaching Above Shoulder Level - Occasionally Keyboarding - Continually Gross Manipulation - Occasionally Fine Manipulation - Often Foot or Leg Controls - Rarely/Never Driving - Occasionally Stooping, Kneeling, or Crawling - Occasionally Climbing - Rarely/Never Speaking - Often Hearing - Often Near Visual Acuity - Continually Far Vision Acuity - Often Peripheral Vision - Often May be required to work and attend meetings outside regular business hours. #J-18808-Ljbffr Gainesville Regional Utilities