Training Specialist

Apollo ITS

Title: Training Specialist

Location: Hyattsville, MD

Duration: 9 months

Worksite flexibility: Hybrid

Job Description
We are seeking a highly skilled and experienced Technical Trainer to join our IT team. This position will be full-time, hybrid, and is a contract position.

What You'll Do:

Learn and master HASTUS to provide ongoing support to Digital Modernization (DM) and the Bus & Rail Scheduling Operations teams
Design, develop, and deliver technical training across multiple formats, including classroom, video, CBTs, and seminars
Create training materials such as presentations, manuals, videos, and online resources (CBTs)
ssess the effectiveness of HASTUS training using evaluations, feedback, and performance metrics; make necessary content adjustments
Collaborate with subject matter experts, DM teams, and HR/Payroll to ensure training aligns with organizational goals and operational needs
Identify and resolve training-related issues
Communicate and explain complex technical concepts clearly and concisely

What You'll Need
Required:

10+ years developing and designing technical training content
10+ years delivering technical systems training
10+ years in curriculum development and technical training execution
8+ years developing training materials such as manuals, presentations, videos, and CBTs
2+ years of experience with transit scheduling & daily operations systems (e.g., Trapeze or HASTUS)
Bachelor's degree in Computer Science, Information Systems, or a related field
Strong understanding of technical subject matter and relevant technologies
Excellent communication, presentation, and facilitation skills
bility to break down and explain complex technical concepts clearly
bility to identify training needs and troubleshoot training-related issues

Apply

Vacancy posted 3 days ago

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