Training Specialist
Apollo ITS
Training Specialist
Location: Hyattsville, MD Duration: 9 months Worksite flexibility: Hybrid
Job Description
We are seeking a highly skilled and experienced Technical Trainer to join our IT team. This position will be full-time, hybrid, and is a contract position.
What You'll Do
- Learn and master HASTUS to provide ongoing support to Digital Modernization (DM) and the Bus & Rail Scheduling Operations teams
- Design, develop, and deliver technical training across multiple formats, including classroom, video, CBTs, and seminars
- Create training materials such as presentations, manuals, videos, and online resources (CBTs)
- Assess the effectiveness of HASTUS training using evaluations, feedback, and performance metrics; make necessary content adjustments
- Collaborate with subject matter experts, DM teams, and HR/Payroll to ensure training aligns with organizational goals and operational needs
- Identify and resolve training‐related issues
- Communicate and explain complex technical concepts clearly and concisely
What You'll Need Required:
- 10+ years developing and designing technical training content
- 10+ years delivering technical systems training
- 10+ years in curriculum development and technical training execution
- 8+ years developing training materials such as manuals, presentations, videos, and CBTs
- 2+ years of experience with transit scheduling & daily operations systems (e.g., Trapeze or HASTUS)
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Strong understanding of technical subject matter and relevant technologies
- Excellent communication, presentation, and facilitation skills
- Ability to break down and explain complex technical concepts clearly
- Ability to identify training needs and troubleshoot training‐related issues
Vacancy posted 1 day ago
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