Business Operations Project Intern, Content Operations (TikTok-Operations-Operations Efficiency[...]

About the Team Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short‑video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you. This role sits within the Operations Efficiency team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour. About the Internship TikTok's internship program offers students real‑world exposure and hands‑on experience in a fast‑paced, dynamic industry. You’ll participate in impactful projects, development workshops, and social events, all while building core professional skills. This is your opportunity to contribute meaningfully and explore a potential career path with us. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities Build and drive the Content Operations team's centralized infrastructure (i.e. content programs calendar, recap repositories, OKR/budget guides, etc.), which can be referenced across Ops, PGC, and Cross‑Functional (XFN) teams. Ideate and develop the future roadmap for business enablement through the centralized infrastructure, reviewing usage requirements and operational workflows across the organization. Build functionality & partner with XFN teams to build key operational infrastructure, as well as build local workflows and develop Standard Operating Procedures (SOPs) for the regular updates of key documents. Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results. Minimum Qualifications Currently pursuing a Bachelor's degree. Proven ability to manage multiple projects simultaneously while maintaining exceptional attention to detail. Strong analytical and problem‑solving skills, with a track record of using data to inform decisions and improve processes. Excellent organizational skills with a demonstrated ability to build, manage, and optimize operational workflows. Strong written and verbal communication skills, with the ability to distill complex processes into clear documentation and SOPs. Preferred Qualifications Prior internship or project experience in Operations, Project Management, Strategy, or Business Enablement within the tech, media, or entertainment industry. Strong interest in collaborating cross‑functionally across different departments (e.g., product, marketing, content). Deep understanding of the digital content ecosystem, creator economy, and current trends on platforms like TikTok. A proactive, self‑starter mentality with the ability to thrive in a fast‑paced, ambiguous, and rapidly evolving environment. Job Information 【For Pay Transparency】Compensation Description (Hourly) - Campus Intern The hourly rate range for this position in the selected city is $25- $25. Benefits Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice. EEO Statement (Los Angeles County) Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and Exercising sound judgment. Accommodation Statement TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at #J-18808-Ljbffr TikTok