Assistant Property Manager

Job Description

Job Description

Are you an experienced Assistant Property Manager looking for a new and exciting opportunity in the vibrant city of San Francisco? Look no further! Structure Properties, a reputable Property Management company based in San Francisco, is seeking a talented and dedicated Assistant Property Manager to oversee a diverse portfolio of multi-family residential properties. With our commitment to exceptional service and a strong focus on tenant satisfaction, this is your chance to join a dynamic team and make a significant impact in the industry.

At Structure Properties, we take pride in providing top-notch property management services and maintaining strong relationships with our tenants. As an Assistant  Property Manager, you will play a crucial role in ensuring the smooth operations and overall success of our properties. 
In this role, you will be responsible for building-level performance and tenant relations across our properties in San Francisco. From promptly addressing tenant requests to implementing cost-saving measures, your contributions will directly contribute to the success and growth of our organization. 

To excel in this position, you must be able to demonstrate a high level of independence and creativity, and have exceptional problem-solving and conflict resolution skills. We value innovation and encourage our team members to continually seek opportunities for improvement, both for the company and themselves. Embracing the Kaizen philosophy, you will have the chance to contribute to our culture of continuous improvement.

Responsibilities:

• Respond promptly and effectively to tenant requests and inquiries, maintaining good tenant relations across all properties.
• Be available for after hour emergency calls- Required
• Update and maintain accuracy of building rent rolls and tenant contact information in the Property Management Software.
• Approve and code invoices, assisting the Accounts Receivable Property Accountant in managing delinquencies.
• Identify expense reduction opportunities and implement cost-saving measures.
• Identify and report renovation opportunities to the Asset Manager for approval.
• Timely abatement of all Notices of Violation and thorough documentation of the process.
• Manage move-in/move-out functions according to Standard Operating Procedures.
• Oversee turnover work, including repairs, painting, final cleaning, floor plans, photos, and lock changes, ensuring completion within reporting goals.
• Assist the Maintenance Coordinator as needed.
• Ensure compliance with governing regulations, codes, and laws, as well as state and local authorities.
• Coordinate access for the Leasing Team during showings.
• Administer the day-to-day implementation of a standard operating procedural manual.
• Maintain timely and organized records.
• Attend and successfully complete advanced educational courses, seminars, and local professional activities.
• Perform other assigned duties as required.
• Embrace the Kaizen philosophy of continuous improvement.

Requirements:

• Minimum1 years of experience as a residential property manager in San Francisco
• Proven ability to work independently, prioritize tasks, and make decisions without constant supervision
• Strong conflict resolution and tenant relations skills — must be comfortable handling escalations professionally
• Creative problem-solver with the ability to think beyond the checklist to resolve operational issues
• Strong written and verbal communication skills — must be able to correspond clearly with tenants, vendors, and ownership
• Comfortable with tech tools and property management platform AppFolio
• Reliable transportation and valid driver’s license Required