Conference & Event Services Sr. Student Manager - Master 2 Undergraduate

Conference & Event Services Sr. Student Manager - Master 2 Undergraduate

Sr. Student Manager Conference management position hired to support visiting campus guests of summer camps and conferences. Oversee Student staff. The Conference Services Student Managers report to the Assistant Director for Conferences. Senior Staff will be familiar with all tasks but one particular area may be assigned to further develop an expertise and proficiency.

Essential Duties

• Work performed at this level is done independently of supervision.
• Provide supervision to student employees at the Student Master 1 Undergrad level.

Required Knowledge, Skills, and Abilities

• Requires the highest level of artistic, technical, or scientific expertise. With experience in the following software programs. Iris Conference management, Webcard Center and When 2 Work.
• Require, at minimum, 1 year previous expeirence in Conference and Event Services as a Student Master 1 Undergrad.
• Must be enrolled either at Miami University or another University for the coming semester.
• Driver's License required. Pre-employment Motor Vehicle Use Agreement signed and Hire Right driver approval.
• Must successfully pass a background check. Selected students will have to pass a fingerprinted state of Ohio background check before hire.
• Availability for employment May 15th - August 9th 2026.
• Will evaluate individual applicant availability for pre-summer office work to prepare for summer business.
• Limited training meetings during late April, early May.
• Prior customer service or conference experience is preferred.
• Demonstrated attention to detail, professionalism, dependability, and excellent communication skills. Proven decision-making abilities and self-direction.
• 30-40 hours per week; shifts will vary in length from 6-8 hours.
• Hours to include mornings, afternoons, evenings, over nights and weekends.

For Academic and Administrative Assistance settings, the student must:

• Perform complex research activities in the scientific field; students engaged in such activity may be responsible for completion of project assigned with no supervision of administrative staff.
• They may also serve as a group leader in research activities.

For Technical settings, the student must:

• Possess advanced computer knowledge and customer support knowledge in advanced client/server programming, relational databases, Novell, C++, TCP/IP, SQL, JAVA, Visual Basic.
• Demonstrate evidence of advanced technical and software skills, leadership, skills in mentoring, training, expert management, and business skills.
• Maintain professional environment for fellow employees and clients.
• Approve supervisory functions, provide expert leadership, and approve schedules.
• Ability to work unsupervised.