Chapter Services Consultant

Job Description

Job Description

Title: Chapter Services Consultant

Reports to: Director of Chapter Services

Status: Full-time, Exempt

Location: Oxford, OH

Travel: Up to 75%

Summary/Objective:

The strategic goal of this position is to be the "account executive" to the chapter. The Chapter Services Consultant will educate and inform members and provide resources to members. In addition, the Chapter Services Consultant will be an ambassador of Phi Kappa Tau to chapters, campuses, and alumni. The Chapter Services Consultant will develop a strong relationship with chapter officers - primarily the chapter president - and serve as a direct line of communication from the chapter to the chief executive officer, director of chapter services and staff of the National Fraternity.

This is more than just a first job — it’s a launchpad for leadership, management, and professional development. You will:

• Gain real-world experience in project management, communication, and leadership.
• Travel nationwide, connecting with campuses, alumni, and undergraduates.
• Contribute to the long-term health and growth of the Fraternity you know and love.
• Build a professional network with fraternity executives, alumni leaders, and higher education professionals.

Key Responsibilities:

• Representing the National Fraternity as an expert on Phi Kappa Tau policies, protocols and procedures.
• Delivering chapter operational management and leadership content to chapter officers and the general membership.
• Building rapport and connections with campuses, students and alumni.
• Developing a strong knowledge of chapter histories.
• Completing paperwork and reports.
• Creating written content on leadership topics.
• Demonstrating creativity and innovation in developing solutions.
• Support the initiatives of the Executive Offices and National Fraternity.

Qualifications:

• Bachelor’s degree required.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and collaboratively in a team environment.
• Experience in training, development, or student leadership preferred.
• Fraternity or sorority experience is a plus.
• Membership in Phi Kappa Tau strongly preferred (though not required).

Benefits & Experience You’ll Gain:

• Full-time salary with pro-rated rent, health benefits, competitive 401k, and paid time off.
• Travel opportunities across the U.S. while shaping the future of Phi Kappa Tau.
• Mentorship and professional coaching from fraternity executives and alumni leaders.
• A chance to directly impact the success of chapters and the growth of the organization.
• Early-career experience that builds transferable skills for future roles in sales, education, business, management, nonprofits, and beyond.

About Phi Kappa Tau

Founded in 1906 at Miami University in Oxford, Ohio, Phi Kappa Tau is a national fraternity dedicated to developing men of character into men of distinction. Today, the Fraternity has 85 chapters with more than 4,000 undergraduate members and over 105,000 members across its history.

The mission of Phi Kappa Tau is simple yet powerful: to champion a lifelong commitment to brotherhood, learning, ethical leadership, and exemplary character.