Personal Lines Account Executive
Johl & Co
Job Description
Job Description
Join the thriving team at Johl & Co, where we are dedicated to delivering unparalleled customer service and personalized insurance solutions. As a Licensed Personal Lines Account Executive, you will be at the heart of our customer relationships in our vibrant Westwood, New Jersey office. Our company prides itself on fostering a positive and inviting work environment, where your contributions are valued and your growth is nurtured. In this role, you will serve as the main point of contact for our clients, ensuring their personal lines insurance needs are met with expertise and genuine care. Your role is crucial in building lasting relationships with clients while providing them with tailored insurance solutions that align with their individual needs. If you are passionate about customer service and eager to contribute to a dynamic team, Johl & Co offers an exciting opportunity for you to thrive.
BenefitsPaid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule
Retirement Plan
ResponsibilitiesClient Engagement: Develop and maintain positive client relationships by addressing inquiries and resolving issues promptly.
Policy Management: Oversee and manage personal lines insurance policies, ensuring clients have the correct coverage.
Renewal Processing: Prepare and process renewals to ensure seamless continuity of clients' insurance plans.
Cross-Selling: Identify opportunities for clients to expand their insurance coverage with additional products or services.
Record Keeping: Maintain accurate records of client interactions and transactions to ensure compliance and efficient service.
Continuous Improvement: Participate in training and development opportunities to stay current on industry trends and company offerings.
RequirementsExperience: A minimum of 2 years in personal lines customer service, with a NJ Insurance License.
Communication Skills: Excellent verbal and written communication skills, with a friendly and positive demeanor.
Problem-Solving: Strong ability to assess issues, identify solutions, and implement them efficiently.
Attention to Detail: Keen attention to detail to ensure accuracy and satisfaction in all client interactions and transactions.
Organization: Ability to manage multiple tasks efficiently and prioritize workload effectively.
Team-Oriented: Ability to work collaboratively in a team setting while also handling individual responsibilities.
Tech Skills: Knowledge of AMS360 management system a plus .
Education: A High School diploma or equivalent, with further education in related fields regarded as a plus.
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