Academic Advisor I - Liberal Arts Advising

Academic Advisor I – Liberal Arts Advising Responsible for providing quality academic advising to current and prospective undergraduate students in the College of Liberal Arts at Texas State University. Job Duties Provide accurate and consistent information about major, degree requirements, and progress toward graduation Clearly explain complex information related to institutional policies and procedures Coordinate, plan, and prepare for advising sessions Engage with undergraduate students in person, virtually, and over the phone Help undergraduate students define and develop realistic educational and career goals Maintain confidential student records through accurate and thorough documentation Review graduation applications and certify students’ eligibility for graduation Maintain collaborative relationships with academic units and university partners Acknowledge and research student concerns, collaborate with appropriate stakeholders, and advocate for solutions with a commitment to fairness and integrity Refer undergraduate students to appropriate resources for assistance Participate in university efforts toward recruitment and retention such as Bobcat Day and New Student Orientation Provide recommendations for continuous improvement of advising services and integrate practices aimed at improving the student experience Commit to ongoing professional development and attainment of knowledge regarding industry advancements and best practices in academic advising Provide clerical assistance as needed Complete work at the request of other campus offices to support processes related to compliance and/or student degree progress (Satisfactory Academic Progress plans, Courses Counting Toward Degree, Athletic Academic Progress forms, Transfer Course Agreements, etc.) Other duties as assigned Required Qualifications Experience working with college students or children/adolescents in a professional or volunteer capacity Exceptional attention to detail Exceptional interpersonal, verbal, and written communication skills Strong organizational, multi-tasking, and time-management skills Knowledge of, or the ability to learn, academic policies and procedures Knowledge of, or the ability to learn, Banner 9, Degree Works, and other software essential to academic advising Ability to work independently and as part of a collaborative team Ability to maintain focus in a fast-paced environment Ability to maintain a professional demeanor, including tact, discretion, and exceptional customer service in all aspects of the position Preferred Qualifications Experience working in a college academic advising center, academic department, or other area of student/academic support Ability to read, write, and speak Spanish fluently Legal and Required Notices Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I-9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications. #J-18808-Ljbffr Texas State University