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Desktop Support Technician

TECEZE

Job Description

Job details:

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Position: IT Support / Desktop Support Engineer

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Location: 2550 Wasser Terrace, Herndon, VA, 20171

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Duration: Long Term

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Job Description:

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  • 4–5 years of experience in IT/Desktop/EUC Support
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  • Hands-on experience supporting laptops, desktops, iOS & Android devices
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  • Hardware and software troubleshooting
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  • Basic network troubleshooting
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  • Device configuration, imaging/reimaging and software installation
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  • Hardware repairs and OEM warranty coordination
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  • IT asset/stock management and monthly audits
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  • ServiceNow/ITSM experience is preferred
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  • Google Workspace experience
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  • Excellent communication and customer-facing skills
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  • Experience in manufacturing, logistics, warehouse, or industrial environments is preferred
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  • Good understanding of Health & Safety (H&S) practices
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Vacancy posted 5 days ago
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