Community Outreach Coordinator-Metro Detroit, Michigan

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community. Develops and maintains relationships with community contacts. Maintains marketing guideline compliance with the appropriate state's laws and regulations. What you will do Develops and implements outreach activities, special events, programs, and presentations to increase awareness of health plan presence in the community. Ensures required documentation is in place for membership, leader-driven activities and events. Manages on-site event staffing and handles any problems or emergencies that may arise, serving as primary contact for sponsors and event providers. Coordinates event logistics including reserving space, catering, communications, distributing materials, facilities support, and setup/breakdown for the event. Creates and maintains a community events calendar to assist the department with the community and member awareness. Seeks out and secures event sponsorship by building and maintaining relationships with community contacts. Prepares formal presentations for potential sponsors and members. Conducts new member orientations and leads engagement events and activities. Must obtain insurance license within 6 months of employment. Required Qualifications Must reside in Metro Detroit area 2+ years customer service work experience Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications. Able to present information to various audiences. Must be able to work a flexible schedule including weekends and off-shifts as required. Must possess reliable transportation and have the ability to travel a lone up to 50% of the time in assigned region. (Mileage is reimbursed per our company expense reimbursement policy.) Must obtain Health and Life insurance license within 6 months of employment. Preferred Qualifications 1 year of experience with community outreach & development, community education, or event planning. 2+ years customer service work experience. Previous experience working with the Medicaid and Medicare population preferred. Proven interpersonal and negotiating skills. Ability to work independently. Health and Life insurance license. Bachelor's degree preferred. Education High school diploma or equivalent required. Bachelor's degree preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 07/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.