Sales Development Representative--On Site.
Teleperformance
Sales Development Specialist
This position will be located on-site in Las Vegas, Nevada. As a Sales Development Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at View phone number on click.appcast.io or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Ongoing until positions are filled. Please click apply to start your application.
Responsibilities
As a SDR (Sales Development Representative) in pipeline generation program, you will be responsible for identifying, engaging, and qualifying leads across target accounts in existing customer base. This role is 100% outbound and will be working to qualify opportunities and schedule handoff meetings to transfer the client.
Key Responsibilities
- Conduct high-volume outbound prospecting via phone, and email.
- Generate Leads
- Build and enrich data from target account (existing customer) lists using approved tools.
- Maintain accurate records of activity and disposition leads recording the outcomes of outreach.
- Collaborate with marketing and sales enablement teams to refine messaging.
- Participate in weekly KPI reviews and performance coaching sessions.
- Participate in daily huddles and track performance towards progress metrics.
Performance Metrics
- Daily dials and emails
- Monthly qualified meetings booked
- Lead-to-opportunity conversion rates
- Pipeline value generated
Qualifications
We're looking for fearless people people who are inspired to deliver only the best in all that we do.
Qualifications
- 6 -12 Months experience in B2B Outbound Calling environments
- Fluent in English and strong written English communication skills
- Familiarity with Financial Services markets and industry best practices strongly preferred
- Experience with CRM tools
- Strong written and verbal communication skills
- Ability to work independently and meet aggressive targets
Training & Enablement
- Onboarding includes product, industry, and sales coaching
- Ongoing training via enablement programs and QA feedback loops
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
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