Billing Clerk

Job Description

Job Description

We are looking for a detail-oriented Billing Clerk to support billing operations in Kaukauna, Wisconsin. This position focuses on preparing accurate invoices, resolving billing questions, and helping maintain healthy accounts receivable activity. The ideal candidate is organized, responsive, and comfortable managing a high volume of transactions while working closely with customers and internal teams.

Responsibilities:

• Review supporting documentation and records to verify invoice information is accurate, complete, and compliant with company requirements before processing.
• Manage a high volume of transactions while maintaining accuracy and meeting established deadlines.
• Prepare, process, and distribute customer invoices through internal systems, ensuring all billing records are maintained accurately.
• Monitor outstanding transactions and unbilled items, following up as needed to ensure timely invoicing.
• Identify and resolve missing information, pricing discrepancies, or documentation issues to prevent payment delays.
• Respond to customer inquiries regarding billing, research discrepancies, gather supporting documentation, and work toward prompt resolution.
• Review accounts receivable aging reports and proactively follow up with customers regarding outstanding balances.
• Document collection activities, customer communications, dispute status, and payment commitments in a timely and organized manner.
• Collaborate with internal teams to resolve billing and payment issues, escalating concerns when appropriate to support timely collections.
• Manage assigned accounts and responsibilities through completion while assisting with special projects and evolving departmental priorities as needed

• Experience performing billing, invoicing, or accounts receivable duties in a fast-paced business environment.
• Knowledge of commercial collections practices and the ability to follow up professionally on past-due accounts.
• Familiarity with billing systems and confidence working within software used to process invoices and account activity.
• Strong attention to detail with the ability to review documents for accuracy and spot discrepancies quickly.
• Effective written and verbal communication skills for interacting with customers and internal teams.
• Ability to organize competing priorities, manage high-volume workload, and meet established deadlines.
• Problem-solving skills to research billing questions, gather supporting documentation, and resolve issues efficiently.