Field Service Technician-Walmart, Coco, FL

Position Summary The Field Service Technician will support our fuel cell products installed in electric lift trucks, performing preventative maintenance and resolving breakdowns. They will install and service fuel cells at specific locations, report breakdown events, order parts, and maintain fuel cells. The role requires excellent technical, communication, interpersonal, and motivational skills. Core Duties and Responsibilities Maintain and service fuel cells at customer sites. Diagnose, troubleshoot, and evaluate to maintain the fleet. Perform specialized service procedures, field retrofits, and software/hardware upgrades to existing fuel cells. Provide on‑call and emergency support to customers as required. Purchase tools, equipment, and parts for customer service and support as needed. Troubleshoot and maintain high‑pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high‑pressure gas, and fueling systems. Maintain communication with customer personnel and hydrogen suppliers regarding aftermarket support. Provide regular feedback to regional service representatives on fuel cell performance and field maintenance issues. Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site/system documentation. Enforce safety procedures in the field or at customer sites. Travel as required for business needs; expected to drive safely and adhere to all traffic laws. Represent Plug Power professionally at all times. Perform other duties as assigned. Education and Experience Minimum high‑school diploma or equivalent with technical electrical coursework. Three (3) or more years of direct experience in mechanical and electrical troubleshooting. Formal training and education may also be considered in lieu of direct experience. Valid driver license, clean driving record, and ability to safely operate a motor vehicle. Ability to lift 50 pounds regularly unassisted. Knowledge of lift‑truck operation and applications is highly preferred. General mechanical aptitude required. Computer and software systems skills (Word, PowerPoint, Excel, Outlook). Dynamic interpersonal skills and effective communication with diverse audiences and stakeholders. Excellent verbal and written communication skills. Creativity in solving technical problems. Ability to work independently. Uncompromising dedication to quality. Exceptional time management and multitasking ability. Punctual and reliable. Technician must provide own standard set of tools; specific fuel cell tools will be provided by Plug Power. Pay Rate $24.50 - $28.50 per hour. Benefits Base salary determined by education, experience, skills, and geography. Local geographic pay variations may apply. Health, Dental & Vision Insurance eligibility starting from the first day of hire. 401(k) with 5% company match. Bonus eligibility. Paid time off including vacation, personal, floating holidays, sick and volunteer time off. Paid holidays. Lifestyle reimbursement program. Education assistance. Global access to mental health support and counseling professionals. Employee assistance program. Equal Opportunity Employer Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr Plug Power