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IT Help Desk Associate: First‑Line Tech Support

American Airlines

American Airlines is hiring for a first-level IT Help Desk role. You’ll troubleshoot hardware and software issues, provide phone support, and coordinate with Level 2 teams to resolve incidents across Windows, UNIX, and mainframe environments. Shift work is required for 24x7 IT coverage. You’ll need a technical degree or equivalent experience and at least 2 years in help desk or customer service, with strong communication and multitasking abilities. #J-18808-Ljbffr American Airlines

Vacancy posted 1 day ago
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