Open app
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Lead

$11.95 - $16.95 per hour

Pilot Flying J

Denham Springs, LA
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • Complete end-of-shift reports and close out procedures
  • Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • Maintain an organized and clean work area
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
  • Determine break schedules and team member placement during shift
  • Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned
Pay Rates Starting between: $11.95 - $16.95 / hour

Additional Information
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Job Location

Google Maps requires functional cookies to be enabled
Apply
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Lead in Denham Springs, LA vacancy
  • Guest Services Leader
     ...Pilot Company - 2601 South Range Avenue - Responsibilities: Supervise store employees and operations; Deliver excellent customer service; Maintain clean, well-maintained facilities; Assist managers with tasks; Represent PFJs commitment to quality and customer service... 
    Suggested

    PILOT

    Denham Springs, LA
    11 hours ago
  • Automotive Service Manager: Lead & Elevate Your Team
     ...A leading automotive repair service provider in Denham Springs is seeking an Automotive Service Manager. This role involves supervising technicians, ensuring compliance with safety standards, and coaching team members to enhance performance. The ideal candidate has at... 
    Suggested

    Express Oil Change & Tire Engineers

    Denham Springs, LA
    3 days ago
  • Automotive Service Manager: Lead & Elevate Your Team
     ...A leading automotive service provider is seeking an Automotive Service Manager in Baton Rouge, Louisiana. This role requires outstanding leadership and management skills to oversee service department operations, coach personnel, and ensure high standards of customer service... 
    Suggested

    Express Oil Change & Tire Engineers

    Baton Rouge, LA
    3 days ago
  • Front End Service Team Supervisor
     ..., Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | Responsibilities: Greet customers and assist with service; Process transactions and returns; Maintain clean, presentable service area; Assist associates across the store as needed; Provide... 
    Suggested
    Immediate start

    Wal-Mart Stores , Inc.

    Denham Springs, LA
    1 day ago
  • Retail Equipment Services Lead
     ...are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!OVERVIEW:The Equipment Services Lead has primary responsibility for operating the store’s service department including scheduling and maintenance so as to maintain high... 
    Suggested
    Full time
    Flexible hours
    Night shift

    Dick's Sporting Goods

    Baton Rouge, LA
    2 days ago
  • Lolli and Pops Service Lead
     ...Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that...  ...about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience.... 
    Flexible hours

    Lolli & Pops

    Baton Rouge, LA
    5 days ago
  • Club Manager
     ...financially successful club. Essential Duties and Responsibilities · Recruit, hire, train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great customer service experience at all times. · High involvement in all... 
    Full time
    Temporary work
    Flexible hours
    Shift work

    Planet Fitness

    Denham Springs, LA
    1 day ago
  • Custodial Services Worker Lead - NHA-LA-Custodial
     ...Job Description The Custodial Services Lead Worker cleans and maintains assigned area(s) to meet customer and client satisfaction and...  ...hazardous chemicals Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers... 
    Local area

    Aramark

    Baton Rouge, LA
    4 days ago
  • Assistant Restaurant Manager
     ...us and be part of a loving and enthusiastic team that values your growth and success. Key Responsibilities: Oversee guest services and resolve issues Training and coaching team members Running daily shifts and crew schedules Adhere to safety and sanitation... 
    Immediate start
    Flexible hours
    Shift work

    Popeyes

    Walker, LA
    1 day ago
  • Retail Department Coordinator

    $13.75 - $14.25 per hour

     ...Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible...  ...a clean and organized store. Role models exceptional customer service. Creates a positive internal and external customer... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Denham Springs, LA
    1 day ago
  • Projects & Services - Warehouse Team Lead
     ...expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and...  ...time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything. Our Dimensions of Excellence... 
    For contractors
    Work at office
    Local area

    Raychem (Chemelex)

    Baton Rouge, LA
    3 days ago
  • Custodial Services Worker Lead - NHA-LA-Custodial
     ...The Custodial Services Lead Worker cleans and maintains assigned area(s) to meet customer and client satisfaction and may be responsible...  ...hazardous chemicals Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers Adaptable... 
    Local area

    Aramark

    Baton Rouge, LA
    19 days ago
  • Department Supervisor
     ...Department SupervisorDepartment Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising... 

    Home Depot

    Denham Springs, LA
    1 day ago
  • Field Service Coordinator
     ...Field Service Coordinator Clean Harbors in Baton Rouge, TX is seeking a Field Service Coordinator responsible for the direction of...  ...decontamination and emergency response. Clean Harbors is the leading provider of environmental, energy and industrial services throughout... 
    Full time
    Work at office
    Local area
    Immediate start
    Shift work

    Clean Harbors

    Baton Rouge, LA
    1 day ago
  • Field Service Coordinator
     ...Health & Safety. Will be measured off the district's health and safety record. Works closely with the Director of Health and Safety and VP of Site Services in resolving issues in an appropria Field Service, Coordinator, Service, Field, Operations, Equipment, Retail... 

    Clean Harbors

    Baton Rouge, LA
    1 day ago
  • Resident Services Coordinator
     ...ReceptionistUnder the direction of the Finance Services Manager, the Receptionist serves as the first point of contact for residents, visitors, vendors, and City staff by providing professional customer service and administrative support. This position is responsible... 
    For contractors
    Work at office

    IBTS

    Baton Rouge, LA
    4 days ago
  • Resident Services Coordinator
     ...meaning in their work. Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service? St. James Place is the right opportunity for you.Salary dependent on education and verifiable experienceSchedule: Monday - Friday... 
    Temporary work
    Work at office
    Monday to Friday

    St. James Place Retirement Community

    Baton Rouge, LA
    1 day ago
  • Mail Services Coordinator
     ...About the Role: As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual... 
    Work at office
    Visa sponsorship

    CBRE

    Baton Rouge, LA
    5 days ago
  • Mail Services Coordinator
     ...Mail Services Coordinator As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function... 
    Second job
    Work at office
    Visa sponsorship

    CBRE Group

    Baton Rouge, LA
    1 day ago
  • Electrical Technical Services Lead

    $114.4k - $157.2k

     ..., gaining valuable insights into the intricate systems that power our digital world. As a Sr. Electrical Construction Technical Services Lead, you will:Provide leadership and guidance in resolving in-progress issues, discrepancies, or disputes related to technical interpretation... 
    Full time
    For contractors
    For subcontractor
    Work at office
    Remote work
    Home office

    Jacobs

    Baton Rouge, LA
    2 days ago
  • Area Service Leader

    $142.5k - $198.56k

     ...Area Service Leader Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments,...  ...Area Service Leader to join our team. In this role you will be leading a geographical Service area and will be responsible for strategy... 
    Hourly pay
    Work from home

    Trane Technologies

    Baton Rouge, LA
    2 days ago
  • Estimating Services Coordinator
     ...Job Description Job Description Job SummaryThe Estimating Services Coordinator provides administrative, operational, and coordination support to the Estimating and Preconstruction Department throughout the entire bid process, from initial opportunity identification... 
    Full time
    For subcontractor
    Work at office

    Five-S Group

    Baton Rouge, LA
    8 days ago
  • Equipment Field Service Coordinator
     ...Job Description Job Description Job Summary The Equipment Field Service Coordinator will be responsible for managing and overseeing onsite equipment to ensure efficient service delivery to clients. This role involves coordinating schedules for field technicians, ensuring... 
    Full time

    Five-S Group

    Baton Rouge, LA
    15 days ago
  • Food & Beverage Manager
     ...operations, accurate inventory control, strong guest experience, and profitability across all...  ..., bars, and specialty activations. Leads event execution from planning through...  ...exceptional guest experience by ensuring service standards are consistently met or exceeded... 
    Permanent employment
    Work at office

    Legends Global

    Baton Rouge, LA
    2 days ago
  • Manager - Food and Beverage
     ...International division (formerly Gamesys Group), a leading global interactive gaming operator, and a...  ...INLOT), a global lottery management and services business. With 11,500 employees, its...  .... In addition to providing outstanding guest service to internal and external guests.... 
    Full time
    Flexible hours
    Shift work
    Night shift

    Bally’s Corporation

    Baton Rouge, LA
    3 days ago
  • Civil Transportation Service Lead
     ...Job Description Job Description Description: Westwood Professional Services, Inc . is seeking a talented professional to join our team in Baton Rouge, LA, as a Civil Project Manager, Transportation. This is a leadership role that involves strategic planning, team... 
    Contract work
    Work at office
    Local area

    Westwood Professional Services Inc

    Baton Rouge, LA
    6 days ago
  • Club Manager
     ...successful club. Essential Duties and Responsibilities • Recruit, hire, train, schedule and supervise team members. • Member service oversight making sure all team members are providing a great customer service experience at all times. • High involvement in all... 
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work

    Planet Fitness

    Zachary, LA
    4 days ago
  • Kitchen Manager
     ...responsible for delivering sales and profits through exceptional guest experience at their location with a strong commitment to systems...  ...and training programs Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness... 

    Towne Center

    Baton Rouge, LA
    2 days ago
  • KITCHEN MANAGER
     ...and department rules, policies and procedures and oversee training of new kitchen employees. Fill in where needed to ensure guest service standards and efficient operations. Prepare all required paperwork, including forms, reports and schedules in an organized and... 

    Twin Peaks Restaurants

    Baton Rouge, LA
    1 day ago
  • Restaurant Manager Trainee
     ...RESTAURANT MANAGER TRAINEE EXPECTATIONS : Provides excellent guest service in a fast and friendly manner; coaches and corrects team...  ...Excellent communication skills Motivates, coaches, and leads team members Acts with integrity; keeps commitments Contagious... 
    Full time
    Contract work
    Temporary work
    Traineeship
    Work at office
    Local area
    Flexible hours
    Shift work

    Circle K Stores, Inc.

    Baton Rouge, LA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Lead. Be the first to apply!

Related searches