Event Operations Coordinator

Event Operations CoordinatorFilevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.The Event Operations Coordinator is the engine behind every field event we run. You're responsible for two things that matter most before the doors open: getting the right people in the room and making sure every logistical detail is locked and ready.This is a high-ownership, detail-driven role that sits at the intersection of outreach, operations, and vendor coordination. You'll work closely with the Sr. Manager of Field Marketing to identify and secure the ideal attendee mix for every event, then execute every pre-event motion required to make it happen: registration, websites, campaigns, communications, and vendor follow-through. You won't be on-site, but your fingerprints are on everything that makes the on-site experience possible.What You'll OwnHigh-Quality AttendancePartner with Sales Operations and the Field Marketing Manager to build targeted invite lists with the right mix of customers, in-pipe prospects, and net-new leads for each eventDrive RSVPs and ticket confirmations through structured email cadences and direct outreach (phone, LinkedIn, etc.) to hit the goal every timeMaintain minimum registration and attendance ratesQuality matters as much as quantity. The goal isn't a full room, it's the right full roomOutreach & RegistrationExecute multi-touch outreach campaigns (email, phone, etc.) to drive RSVPs against event-specific targetsManage registration lists and ensure accurate, up-to-date attendee records throughout the pre-event cycleCoordinate with Sales to ensure reps are actively supporting outreach efforts for their accounts and prospectsPre-Event LogisticsOwn pre-event operational details so that the Field Marketing Manager can focus on strategy, on-site experience, and sales conversion including:Ensure attendee travel is booked and act as liaison between attendees and travel agency as neededBuild and maintain event websites where applicableCreate and manage registration pages in CventBuild Salesforce campaigns for every event and ensure proper tracking throughoutCreate and deploy all necessary UTMs, web links, and landing pages as neededVendor CoordinationOnce the Field Marketing Manager has selected and contracted vendors (swag, activations, venues, etc.), take ownership of all follow-throughManage day-to-day vendor communication to ensure deliverables are on time and meet expectationsEscalate issues to the Field Marketing Manager as neededTrack and process vendor invoices to ensure timely paymentAttendee CommunicationsDraft and deploy all transactional attendee communications in partnership with the Field Marketing Manager, including:Know Before You Go (KBYG)Event updates and logistics changesPost-event surveysEnsure every attendee has the information they need to show up prepared and engagedPost-Event Follow-UpExecute post-event email cadences to support conversion effortsEnsure all attendee and response data is accurately logged in Salesforce for pipeline trackingSecure survey responses and share this information with the broader leadership team for consideration and analysisWhat We're Looking ForHighly organized with strong attention to detail; you will catch things before they become problemsProven ability to run multi-touch outreach campaigns that drive real response rates, not just sendsExperience with Cvent, Salesforce, and marketing operations fundamentals (UTMs, landing pages, campaign tracking)Comfortable managing vendor relationships and holding external partners accountable to timelinesStrong written and oral communicator; you can write a crisp, effective outreach email and are energized by following up via phone and social mediaSelf-directed and proactive; you don't wait to be told something needs to happen. You see it and own it.Thrive in a fast-paced environment managing multiple events simultaneouslyPrior experience in event coordination, marketing operations, or inside sales outreach preferred$50,000 - $60,000 a year The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.Work Location Expectation: This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.Cool Company Benefits:A dynamic, rapidly growing company, focused on helping organizations thriveMedical, Dental, & Vision Insurance (for full-time employees)Competitive & Fair PayMaternity & paternity leave (for full-time employees)Short & long-term disabilityOpportunity to learn from a dedicated leadership teamTop-of-the-line company swagPrivacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy.Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at View email address on click.appcast.io