Member Care Consultant

The International Mission Board —a nonprofit sending organization of the Southern Baptist Convention headquartered in Richmond, VA—is seeking compassionate, experienced counselors to join our team as a Member Care Consultant . In this meaningful role, you will play a vital part in preparing missionaries for service by supporting their emotional wellness, readiness, and resilience . As a Member Care Consultant, you will walk alongside missionary candidates from application through deployment, ensuring they are spiritually, emotionally, and relationally equipped for the journey ahead. Responsibilities Assess and advocate for candidate wellness by reviewing applications, identifying potential mental health concerns, and utilizing validated screening tools Provide compassionate guidance and counseling support throughout the application and deployment process Partner closely with multidisciplinary teams , including Global Deployment and Global Member Care, to evaluate candidate readiness and address concerns Coordinate follow-up care , including referrals for additional assessments or counseling when needed Ensure continuity of care by maintaining consistent support and communication with candidates Contribute to a culture of care by participating in case consultations, team meetings, and delivering training or seminars as needed Requirements Master’s degree in psychology and/or Counseling 3+ years of previous counseling experience with case management and supervision Previous experience with clinical assessment, dealing with a broad range of clients Ability to commute to Rockville, VA on a regular basis (we can provide relocation support if needed) Strong presentation skills for training and public speaking Strong knowledge of HIPPA and experience working with confidential medical and counseling materials Preferred:previous IMB field service and Licensed mental health counselor (LPC, MFT) Why work here? Mission: Join a team that is passionate about carrying out the Great Commission to make disciples of all nations. Core Values: Humility, Integrity, Accountability, Transparency, and Sensitivity Comprehensive Medical Insurance : Choice of 3 plans, plus dental, vision, HSA and FSA benefits. Retirement Savings : Up to 9% employer contributions (5% employer + up to 4% match). Generous Time Off : Accrue 21 days of paid time off in the first year, plus 11 paid holidays and an extra week between Christmas and New Year’s. Unique Opportunities : Volunteer Mission Trip benefits for hands‑on mission experience with our overseas teams. Tuition Discounts : Available to help further your education. Reliable Protection : Short-term and long-term disability insurance, with life insurance provided by the employer. Supplemental coverage also available. Full Benefits Package : Click here to explore more advantages of working at our company. #J-18808-Ljbffr Dormont Manufacturing Co