Field Service Technician

Field Service Technician

Working Pattern: Full-Time

Working location: Working from home US

Relocation assistance will be provided if applicable.

At Rolls-Royce, we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You'll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence.

Position Summary

As the Field Service Technician, you will perform preventative maintenance, start-ups, and repairs on generators; including automatic transfer switches, diesel, and gaseous engines. Promote safe and efficient operation of duties. Frequent travel is required for this position.

What You Will Be Doing

Lead on-site service, troubleshooting, repair, and overhaul of engines and genset systems, including electronic and mechanical components. Commission, operate, and instrument genset systems; record and analyze test data. Inspect and document parts, perform field failure analysis, and prepare technical reports to ensure quality and prevent future issues. Maintain detailed records, logbooks, and work estimates; manage parts, tools, and vendor sourcing for field service. Provide technical support and training to customers and service personnel; contribute to product development and service documentation.

Basic Requirements

2 years mechanical or technical trade school with 3+ years of experience in field service with mechanical or electrical troubleshooting experience or a related field. In lieu of degree, 5+ years of experience in field service with mechanical or electrical troubleshooting experience or a related field. In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Preferred Requirements

Experience operating machine shop equipment and using measurement/testing tools for mechanical and electrical systems. Experience in the gaseous engine service industry, including testing of gaseous engine components and rigging of weights up to 1 ton. Experience writing technical reports and service letters, with strong knowledge of electronics, and ability to read blueprints and electronic schematics. Hands-on experience with internal combustion engines, MTU engines, and electronic engine controls. Ability to travel up to 80%.

Mental & Physical Requirements

Ability to lift, push, pull weights in the 2060 lb. range. Ability to work at heights, climb ladders, and enter confined spaces as required by field service tasks.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. We are committed to providing a respectful and non-discriminatory workplace where individuality is valued and everyone can thrive.