Registrar Systems and Degree Requirements Coordinator

POSITION SUMMARY

Date application must be received for priority consideration by: June 29, 2026 Anticipated Appointment Begin Date: July 20, 2026 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Information Technology Consultant 2 Division/Department: Academic and Student Affairs/Registrar's Office Compensation Range (commensurate with experience): Salary Range 28I-2, $23.49 -$29.62 hourly or $4,071-$5,153 monthly @ 1.0 FTE FLSA Status: Non-Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable: Yes Driver's License: No Criminal Background Check: Yes Lead Work/Supervisory Responsibilities: No Work Location Type: Hybrid (may change to full‑time on campus as needed) Work Hours: M-F 8:00 a.m. – 5:00 p.m., some evening and weekend hours may be required

POSITION DESCRIPTION

The Registrar Systems and Degree Requirements Coordinator supports the operations of the Registrar's Office by managing academic requirements, student registration processes, and functional support of Workday Student. This coordinator builds and maintains degree requirements within Workday Student, assists internal stakeholders with system‑related processes, and performs various administrative duties to ensure accurate academic records and student success.

MINIMUM REQUIREMENTS

Basic foundation of knowledge and skills in technology and information systems obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or equivalent certified coursework and at least one year of related work experience.

PREFERRED REQUIREMENTS

Two years of experience as a program or support specialist with administrative responsibilities beyond clerical duties, including interpretation of rules, data collection and analysis, and evaluation of processes. Bachelor's degree in a related discipline. Experience with Workday Student or another student information system. Strong analytical, troubleshooting, and system learning abilities. Experience in a higher education setting. Experience in lead or coordination work. Proficiency with databases and the Microsoft Office suite.

ESSENTIAL FUNCTIONS

70% of duties include: Serve as primary institutional contact, functional expert, and trainer for curriculum and degree requirements. Build, configure, test, and maintain degree requirements, academic policies, and program structures within Workday Student. Update curriculum requirements based on approved catalog changes. Ensure accuracy of degree audits and academic progress rules. Collaborate with academic departments and campus partners to implement curriculum updates and resolve issues. Assist with testing and validation of system changes and enhancements related to academic requirements. Serve as functional support resource for Workday Student processes. Troubleshoot system issues and coordinate resolutions with stakeholders and technical teams. Develop and maintain documentation, procedures, and training materials for Workday Student functions. Provide user support and training to faculty, staff, and students on Registrar-related Workday processes. Participate in system testing, upgrades, and continuous process improvement initiatives. Assist students, faculty, and advisors with interpretation of registration policies. Verify and maintain student information procedures. 20% of duties include: Perform general administrative tasks to support Registrar's Office operations. Maintain confidential student records in compliance with institutional policy and FERPA regulations. Support office communication, scheduling, and workflow coordination. Ensure academic record systems are well‑maintained and accessible. Create and maintain forms, documentation, user guides, and training manuals related to academic records. 10% of duties include: Other duties as assigned.

SKILLS, KNOWLEDGE, AND ABILITIES

Excellent communication skills, both verbal and written. High level of customer service, diplomacy, and professionalism. Ability to interpret and apply complex policies and procedures. Capacity to work with frequent policy changes and tight deadlines. Strong analytical and research skills. Proactive problem assessment and strategy development. Discretion and sound judgment on sensitive, confidential matters. Initiative in planning, organizing, and performing work independently. Attention to detail and productivity. Organizational and time‑management skills. Ability to analyze software functionality and design efficient processes. Proficiency with computer applications including word processing, spreadsheets, databases, and online systems. Team collaboration and communication with diverse populations. Quick learning of university infrastructure, policies, and procedures. Customer‑oriented service attitude in an educational environment. Consultative skills to assess user needs and provide support. Knowledge of campus‑wide IT systems and multimedia environments. Familiarity with system utilities, features, installation, and maintenance. Basic knowledge of data and file structures, database systems, operating systems, and communication protocols. Software development and programming support for instructional applications. Knowledge of user interface design principles. Ability to perform system, database, and network maintenance tasks.

PHYSICAL DEMAND

Normal office activities such as sitting, standing at a desk, using a computer, answering phones, and communicating in person. Must be able to move or transport up to 25 lbs.

SPECIAL CONDITIONS

Willingness to travel and attend off‑site training programs. Ability to work additional hours and adjust schedule as needed, including emergency call‑back. Must successfully pass a pre‑employment background check. Position is non‑exempt under the Fair Labor Standards Act. Mandatory reporter under the Oregon Revised Statutes; required to comply with state regulations.

EEO STATEMENT

SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce. In compliance with the Americans with Disabilities Act, Southern Oregon University will provide reasonable accommodation to applicants in need of accommodation to access the application, interviewing, and selection process. Applicants need not disclose a disability, but requests for accommodation must be made in a timely manner to Human Resources.

DIVERSITY STATEMENT

Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. #J-18808-Ljbffr SwiftCruit