Compliance Officer

We are hiring a Compliance Officer for one of our clients in Doral, or Tallahassee, FL .

Job Description:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

Candidate required skills:

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line.

Skills Required:

• Ability to speak and understand English
• High school diploma
• Excellent written and oral communication with the public
• Ability to read and interrupt Florida State Statues
• Experience working with the public in a professional work environment
• Experience working with the public and analyzing complaints
• Highly desired: Experience using Versa
• Highly desired: Experience using OnBase system
• Highly desired: Bachelors Degree

Education Requirements:

• High school diploma

Work hours:

• Monday to Friday
• 8:00 AM to 5:00 PM

Additional Information:

• WORK ENVIRONMENT: Professional office, business casual
• WORK LOCATIONS: Candidate can select one of the following work locations:
  • Doral, FL 33122
  • Tallahassee, FL 32399

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.