Systems Analyst

We build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workplace.AP has diligently built a strong foundation of expertise, experience and exceptional results. We continually invest in our talented team by providing the latest tools, technologies and training necessary to stay ahead of the curve. We set our employees up for long-term success through mentorship opportunities and professional growth and advancement for every person in every role.We recognize the contributions of our team members with unique experiences and capabilities and strive to establish a work environment that maximizes our collective potential. Going beyond the build for our employees lays a strong foundation for success across AP. We commit to a balanced, value-centered work environment for meaningful projects, careers and talent.Job Description:Job Description:Adolfson & Peterson Construction, one of the nation’s top contractors, is recruiting for an experienced Systems Analyst to install, maintain, and repair computer hardware and software at both the main office and regional job sites.Answer questions and provide technical assistance and support for internal and external clients throughout the region. Help with the use of computer, handhelds, and peripheral hardware, including, but not limited to, operating systems, printing, installation, integration, email, and enterprise software. Ensure proper licensing and configuration of installed client-based software. Aid in the general administration, validation, and upkeep of companywide software and utilities. Assist in managing the day-to-day/routine networking operations to include the corporate and jobsite networks.Responsibilities:Take personal responsibility for working safely within an Incident and Injury Free (IIF) culture.Be a champion to support IIF efforts for working safely and building a culture of care and concern for each team member in the workplace.Consistently communicate and reinforce the tenets of an IIF workplace.Ensure adherence to processes and procedures that support an IIF culture.Comply with all company safety requirements and policies.Deliver technical support that is tailored to support business needs.Install and perform repairs on hardware, software, and peripheral equipment, following the design or installation specifications in the office and job site locations.Confer with users, reference technical manuals, and conduct computer diagnostics to determine the nature of problems; provide assistance.Test and monitor hardware and peripheral equipment to evaluate use, effectiveness, and adequacy of the product for the user.Coordinate the setup and deployment of computer hardware and software.Install, update, and troubleshoot stand-alone computer software applications.Set-up job site networks, including, but not limited to, high speed internet connections and wireless networks.Maintain system for detailing hardware/software inventory and problem resolution activities.Provide hands on support of local server(s) and the local computer networks while working in conjunction with the senior support staff.Create and maintain a monitoring, trending, and alerting system for all network devices and connections to minimize faults and failures of the network environment.Troubleshoot system issues and help drive to resolution using tools such as traffic flow and packet capture utilities.Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.Coordinate both on-boarding of new user equipment ordering, delivery, and set-up and off- boarding users by collecting company equipment and removal of system.Work with vendor support contacts to resolve technical issues within the desktop environment.Work with other IT team members regarding new branch and construction site builds and upgrades.Assist others in the IT department.Assist in the support of video conferencing and presentation equipment.Collaborate with IT professionals in other regional offices.Assist with local hardware and software purchases to ensure proper business approval, licensing, and best value while controlling costs.Other duties as assigned.Requirements:History of progressively more responsible experience and proven results including:Bachelor’s degree in computer science or related field and 2+ years of desktop experience or a combination of education and relevant experience.Proficiency with Microsoft Office, O365, Windows 10, and various handheld devices.Strong customer support mentality.Ability to quickly and correctly diagnosis and problem solve issues.Demonstrated integrity and ethical standards.Ability and willingness to travel.Demonstrated commitment to providing exceptional customer service in a support function.Basic understanding of imaging software such as Microsoft’s SCCM platform.Basic understanding on the use PowerShell for configuration and management of client-side Windows environment.Mobility experience specifically with iPhone/iOS setup and support as well as administration via MDM tools (Specific tool used is Cisco Meraki Device Manager).Basic understanding and experience in TCP/IP, setup, management, and troubleshooting of common wired and wireless devices (CompTIA Network+).Demonstrated ability to install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment (CompTIA +).Demonstrated ability to effectively manage time and priorities and be reactive to business needs with little or no warning.Demonstrated ability to use critical thinking and analysis to problem solve IT/Desktop related issues.Demonstrated ability to work well with diverse work groups using effective communication and interpersonal skills.Estimated Pay:$64,000.00 - $96,000.00Benefits:Medical, Dental, Vision and Life InsuranceHealth Savings Account401(k)Flexible Spending Accounts (Dependent & Medical Reimbursement)Paid Time Off (PTO) and HolidaysTuition Assistance ProgramEmployee Referral BonusAdolfson & Peterson Construction’s (AP) ability to adapt and innovate has driven our success for more than 80 years. We are consistently ranked among the top construction managers and general contractors in the nation while maintaining one of the safest records in the industry. We bring positive and measurable change to the communities where we live, work and build. And we invest in new processes and technology to be operationally excellent and remain at the forefront of the ever-changing industry.We have been committed to quality, innovation, safety and strong relationships since our beginning in 1946. AP offers preconstruction, construction and contracting services to commercial, education, healthcare, hospitality, industrial, multifamily, municipal, data center, and senior living markets with offices across Arizona, Colorado, Minnesota, North Dakota, Texas, and Wyoming. We employ more than 850 team members who strive for excellence and embody loyalty, trust and genuine love for what they do.We go beyond the build for our communities and our people.Adolfson & Peterson Construction is an Equal Employment Opportunity Employer #J-18808-Ljbffr Adolfson & Peterson Construction