Sr. Commercial Escrow Officer (In Office- Hybrid)

Sr. Commercial Escrow Officer We are looking to add a Sr. Commercial Escrow Officer to our growing Chicago team. This position plays a key role in transforming the commercial real‑estate experience by empowering our employees and customers to deliver next‑generation solutions and results. This position is hybrid, in office 3 days per week. Responsibilities Continually grow and service the business by providing outstanding customer service Complete simple and complex commercial real‑estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender Work cross‑functionally with Underwriting to monitor and mitigate risk to the company Ensure that all funds are properly accounted for and disbursed in accordance with the terms of the contract Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction Prepare legal documents for the closure of the sale Comply with regulatory requirements by adhering to and enforcing adherence to requirements Qualifications Experience leading teams, managing workflows, or training escrow staff 4‑6 years of escrow‑related experience as an Escrow Officer, preferably in commercial Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues May require escrow officer certification dependent upon state Comfortable working with technology and proprietary programs; adapts quickly to new software applications and technologies Thrives in contributing to a team, working together to deliver beyond customer expectations High School Diploma/Equivalent Pay Range $35.54 - $47.37 hourly Benefits Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other great benefits like an employee stock purchase plan. First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr First American