Pega Development Lead

Role Description

This is a remote position.

We are actively seeking a highly experienced Pega Lead Developer with deep expertise leading end-to-end technical delivery while partnering across Delivery and Operations teams to ensure production stability, operational readiness, and efficient issue resolution. This role is ideal for a senior technical leader who can drive delivery execution from design through deployment while serving as a critical bridge between development, platform operations, and enterprise support functions.

The ideal candidate combines strong Pega architecture and development experience with operational leadership capabilities, including:

• Production support coordination
• Release readiness
• Issue triage
• Enterprise governance alignment within complex financial services environments

Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will work remotely and lead the design, development, deployment, and operational support of enterprise Pega solutions. You will collaborate with:

• Architects
• Delivery leads
• Operations teams
• Middleware partners
• Enterprise dependency teams

You will also play a key role in:

• Monitoring production health
• Triage incidents
• Coordinating issue resolution
• Ensuring platform stability across the delivery lifecycle

Qualifications

• Pega Certified Lead System Architect (LSA) certification (Part 1 & 2 required)
• 10+ years of IT experience with 5+ years of Pega development experience leading technical delivery end to end
• Strong experience delivering enterprise-scale Pega applications in financial services or regulated environments
• Deep understanding of Pega architecture, guardrails, performance tuning, integrations, and reusable enterprise assets
• Experience supporting CI/CD pipelines, release coordination, and DevOps practices
• Proven ability to lead Agile delivery teams through sprint planning, estimation, execution, and release activities
• Experience troubleshooting production issues using PDC, logs, and operational monitoring tools
• Strong communication and coordination skills across Delivery, Operations, Product Engineering, Middleware, API, and platform support teams

Requirements

• Lead end-to-end delivery execution including sprint planning, task breakdown, estimation, risk escalation, and technical unblocking
• Design, develop, and oversee scalable Pega solutions aligned to enterprise architecture and security standards
• Enforce engineering quality through peer reviews, guardrail compliance, performance best practices, and release readiness activities
• Leverage reusable enterprise assets, established patterns, connectors, and shared components to drive consistency and efficiency
• Partner with teams including Middleware, API, and enterprise integration teams to complete cross-team delivery requirements
• Onboard and implement enterprise layer connectors while ensuring development follows established standards and integration patterns
• Follow client Pega Delivery Framework and execute required COE ceremonies, governance checkpoints, and security processes
• Monitor application health using Pega Predictive Diagnostic Cloud (PDC), logs, and operational tooling
• Serve as the Delivery to Operations bridge by triaging issues, classifying incidents versus enhancements, routing work appropriately, and driving issues to closure
• Coordinate with Pega on platform upgrades, security fixes, hotfixes, and operational platform updates as required
• Escalate issues appropriately to Pega Support, internal Product Engineering teams, and Account leadership when necessary

Benefits

• Celebrated by Inc. 5000 for our rapid growth and award-winning workplace
• As a Certified Women-Owned Small Business, we champion diversity in tech
• Competitive compensation
• Comprehensive benefits
• Extensive development opportunities