Quality Manager

The Quality Manager position, based in Bedford, MA, will be responsible for: Responsibilities Supporting quality engineering requirements for new product development activities ISO certification and ongoing maintenance of the Quality Management System Driving a culture of quality using continuous improvement methodologies (Lean Six Sigma) Function as primary liaison for various customers in order to resolve quality issues, ensure appropriate flow down of quality requirements, communication, and ensure customer satisfaction Implement and maintain a quality management system (QMS) via ISO 9001 certification Provide quality coaching to staff, peers, associates and management team, enhancing skills in efficient execution of procedures to drive improved customer satisfaction Timely problem identification & resolution of production line work stoppages to support customer on time deliveries Manage teams in areas of quality management/operational excellence diversified manufacturing environment Represent Quality Engineering on new product development teams and smoothly transition new designs into production Support Business Unit financial objectives through management of the Cost of Non-Conformances (Scrap/Warranty) Communicate with customers on quality issues. Form positive/productive customer relationships based on data and continual improvement Coordinate customer evaluations for reported product failures or other complaints and assist in corrective action Coordinate internal quality audits and report status of QMS compliance to management Participate on cross-functional teams to implement Operational Excellence Initiatives (6 Sigma, Continuous Flow Manufacturing, 5S, Kaizen, etc) Provide status of internal and external corrective actions, ensure responses are adequate to prevent recurrence of nonconformance and report progress to management Qualifications The ideal candidate will be a strong problem-solver who is ready for the next level in his/her career and has a desire and aptitude to grow into a senior-level managerial role Proven team player who has demonstrated capabilities in the following areas: excellent communication, interpersonal skills, well developed problem-solving skills; manufacturing process controls; solid organizations skills; and the demonstrated ability to be self-directed and effectively relate to all levels of an organization Ability to work well under pressure, multi-task and meet deadlines The right person will be ambitious and flexible who wants to learn and grow professionally Strong computer skills are a must, to include: Word, Excel, PowerPoint, Microsoft Project This is a hands‑on position that takes someone who can roll up their sleeves and solve critical issues in a timely manner while balancing long‑term improvement initiatives Education and Experience B.S. degree in Mechanical, Industrial, Manufacturing, or Quality Engineering Minimum 5 years’ experience as a Senior Quality Engineer or Quality Manager in a manufacturing environment required; Experience in electronic instrumentation/lab equipment is a plus ISO Internal Auditing is a plus Six Sigma and Lean Manufacturing experience are a plus Compensation Employee Type: Salaried Salary Minimum: $120,000 Salary Maximum: $145,000 Incentive: No Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call View phone number on click.appcast.io. #J-18808-Ljbffr