ServiceNow Developer

Job Description

Job Description

Job Overview:

Pay Range: $95.00hr - $100.00hr

Requirement/Must Have:

• ServiceNow development and configuration experience.
• JavaScript and ServiceNow client-side and server-side scripting experience.
• Experience with API integration design, security, and troubleshooting.
• Proficiency in REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring.
• Knowledge of ServiceNow ITSM processes and modules.
• Experience with Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing.
• Understanding of ServiceNow data models, tables, reference relationships, and CMDB.
• Experience in user-centered solution design, accessibility, security, and maintainability.
• Experience with testing, code review, source control, and release-management practices.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Experience in collaboration with technical and non-technical stakeholders.
• Experience with Employee Center, Service Portal, UI Builder, and configurable workspaces.
• Experience with ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search.
• Experience with enterprise integrations and accessibility.
• CSA/CAD/CIS-ITSM/ITIL certification.

Responsibilities:

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements.
• Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies.
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows.
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB.
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile.
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions.
• Troubleshoot complex platform, integration, data, and performance issues.
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices.
• Develop reusable components and documentation.
• Support upgrades and releases.
• Evaluate AI and automation opportunities.

Nice to Have:

• Experience with other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine.
• Experience with automated deployment pipelines, Agile delivery, and DevOps practices.

Skills:

• ServiceNow.
• JavaScript.
• API Integration.
• REST.
• SOAP.
• JSON.
• XML.
• OAuth 2.0.
• ITSM.
• Flow Designer.
• IntegrationHub.
• CMDB.
• UI Builder.
• Generative AI.
• Predictive Intelligence.
• DevOps.

Qualification And Education:

• CSA certification.
• CAD certification.
• CIS-ITSM certification.
• ITIL certification.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.