Services Admin - Mngt Analyst

Village Management Services, Inc.'s mission is to serve the residents of Laguna Woods Village with the highest level of customer service and professionalism, making Laguna Woods Village the premier active-adult community in Southern California. We value integrity, quality, dedication and open communication in a rewarding and challenging environment.

801-General Services Admin - 1410-801 Mngt Analyst

JOB SUMMARY:

Under direction and supervision, plans, coordinates and conducts management audits and operations analyses involving major VMS functions, policy issues, inspection of community facilities/special projects; and performs related work as required. This classification provides administrative management support to various divisions in the department. Work involves obtaining cooperation through extensive contacts with others primarily within the organization. Work involves regular contact with residents, other departments, divisions and vendors.

ESSENTIAL FUNCTIONS:

Confers with the Department Director and Assistant Directors, and operating manager concerning objectives, new or revised policies, unusual operations issues and matters affecting other divisions. Under direction and supervision, assists in interpreting departmental policies; assists in the development of the department annual budget and implementation of new programs and procedures; develops criteria on which to evaluate personnel needs, operating effectiveness, and budgetary requirements; prepares manuals of procedures; may head up special task forces assigned to various projects. Develops work plans for research projects and operations reviews, assesses disciplines, manpower, schedule, cost and time requirements. Coordinates and facilitates strategic planning activities for operating departments.

Under direction and supervision, conducts studies, analysis and investigations of procedural matters and operating programs. Prepares administrative reports and gathers a variety of statistical data. Identifies program areas requiring administrative research of interest to board members, the Department Director or Assistant Directors. Assesses personnel schedules and cost and time requirements. Defines purpose, objectives and specific tasks. Analyzes and monitors department and division expenditures and revenues; prepares purchase orders; approves accounts payable, and initiates budget transfers. Relieves executive management of a variety of administrative detail.

Under direction and supervision, cooperates with other agencies, groups and individuals in the coordination of departmental activities; may represent the department at conferences, meetings, legislative hearings and board meetings. Coordinates with other division personnel regarding research, and consults with staff, directors, legal counsel and others as appropriate. Compiles and drafts reports and recommendations, reviews drafts with the Department Director and Assistant Directors.


Under direction and supervision, Consults with personnel and gathers a variety of organizational, financial, statistical and procedural data. Documents data through the preparation of comprehensive workpapers. Analyzes data using reorganizing standards, management control evaluation, and advanced spreadsheet and database applications. Performs field inspections for quality control of Division activities or special projects. Evaluates specific issues and summarizes findings/conclusions. Develops specific recommendations and reviews data/conclusions with others and prepares/presents reports to committees, boards or others as directed. May supervise and review the work of professional, technical and administrative staff and consultants.


Drives a vehicle to meetings, workshops, and other job-related responsibilities.


Regular attendance required. All duties performed on-site for the Community.

Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title or other respectful identifier; and respects the diversity of our workforce in actions, words and deeds.

NON-ESSENTIAL FUNCTIONS :

Assists others in office with priority projects that affect the Department. Photographs areas in the Community that have impact on Department or Division projects and observes demonstrations of new equipment.

EQUIPMENT OPERATED:

Vehicle, PC, printer, copier, fax machine, telephone, camera.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is in a climate-controlled indoor office and is exposed to dust, fumes, and normal outdoor elements when observing demonstrations of new equipment or while observing regular operations.

DESIRABLE QUALIFICATIONS:

Graduation from an accredited four-year college or university with major course works in business, public administration, engineering or urban planning. Considerable management audit or consulting experience or equivalent combination of education and experience which produces the following:

• Knowledge of standard finance and budgeting principles
• Knowledge of the occupational hazards and safety precautions of the job.
• Knowledge of PC and applicable software programs.
• Knowledge of the principles of administrative management and sources of authoritative

information.

• Knowledge of the principles and practices of accounting and auditing.
• Knowledge research methods and techniques.
• Knowledge of methods of report presentation.
• Ability to design, conduct, analyze and interpret research findings.
• Ability to write and orally present clear and concise reports.
• Ability to organize and prioritize multiple projects.
• Ability to maintain effective working relationships with co-workers, the public and to deal with public relations problems courteously and tactfully.

SPECIAL REQUIRMENTS:

Possession of a valid California driver's license.

PHYSICAL REQUIREMENTS:


While performing the duties of this job, the employee is frequently required to talk, hear and use hands to finger, grasp, feel and reach. The employee is regularly required to sit for long periods of time (up to 7 hours). The employee is occasionally required to carry, kneel, pull, push, stoop and lift up to 10 lbs.

MENTAL REQUIREMENTS:


Reading, detailed work, confidentiality, problem solving, math, reasoning, verbal/written communication skills, extensive personnel contact, multiple concurrent tasks.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

VMS is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.