Collections Associate

Supporting the timely collection and resolution of outstanding insurance balances, the full-time Collections Associate will manage assigned accounts receivable, perform account follow-up activities, and resolve claim issues while initially working onsite with potential for remote work after 120 days based on performance. Key responsibilities: Manage assigned accounts receivable inventory and conduct timely follow-up on outstanding insurance balances Contact insurance companies to resolve unpaid, underpaid, or denied claims and perform front-end claim rejection resolution Maintain accurate documentation within the patient accounting system and collaborate with internal teams to ensure compliance with policies Required qualifications: High School Diploma or GED Minimum one year of experience in healthcare revenue cycle, medical billing, collections, or accounts receivable Working knowledge of healthcare reimbursement methodologies and payer processes Proficiency in MS Office suite and strong organizational skills Previous remote work experience is a plus but not required