Billing Specialist

At Pro-Vac, we are not just providing hydro-excavation and storm/sewer maintenance services; we are supporting the critical infrastructure that keeps communities moving. We believe in delivering safe, efficient, and innovative solutions with the most talented and dedicated team in the industry. As the Billing Specialist at Pro-Vac, you'll play a vital role in ensuring the accuracy of financial transactions, invoices, and billing processes. If you excel at billing procedures, regulatory compliance, and maintaining strong relationships with customers and colleagues while effectively resolving billing discrepancies, we invite you to apply today!

***This is a primarily WFH job, with occasional need in office*** Mission of the Role: We are looking for a detail-oriented and proactive Billing Specialist to join our AWESOME team at Pro-Vac! You’ll manage customer billing with a focus on accuracy, compliance, and maintaining relationships with both internal and external stakeholders. If you thrive in a fast-paced environment, are highly organized, and have a knack for financial reconciliation, this role is perfect for you! Why Pro-Vac is Perfect for You: Competitive salary: $24-28/hour Comprehensive benefits: Medical, Vision, LTD, Life, EAP Retirement plan: 401(k) with up to a 4% company match Time off: Paid Vacation, Sick/Safe Leave, and Holidays Schedule: Primarily WFH, with occasional need in office What You’ll Love to Do: Review and understand each customer’s contractual agreements to ensure compliance. Invoice and cost customer work within 24 hours of completion. Verify billing reconciliations, reports, and required forms to ensure timely and accurate completion. Communicate with customers to ensure invoices are received and address any outstanding concerns. Maintain a 95% accuracy rate in billing processes and ensure timely submission of invoices. Organize and maintain a detailed and accurate billing database. Collaborate with internal teams and external stakeholders to ensure clear communication and alignment. Resolve billing-related issues promptly and efficiently. You Might Be a Good Fit If You Have: Experience: 2+ years of experience in the Construction Industry. 2+ years of experience with revenue billing, preferably related to contracted or project bid work. Knowledge of billing principles and financial compliance best practices. Skills: Exceptional attention to detail and organizational skills. Strong communication and problem-solving abilities. Proficiency with accounting software, MS Office Suite, and Excel. Here’s What You Bring: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred). Certifications in financial management or billing (e.g., CB, CPA) are a plus! Familiarity with construction, stormwater, or hydro-excavation industries is highly desired. What is Pro-Vac? Pro-Vac is a leading provider of hydro-excavation and storm/sewer maintenance services, supporting general contractors, facility owners, utility companies, municipalities, and government agencies. With over 30 years of experience, we’ve grown our operations nationwide, offering safe, efficient, and innovative solutions to construct and maintain critical infrastructure. Our organization is continuously growing, offering employees excellent career and personal development opportunities. We believe in having the RIGHT people in the RIGHT positions to deliver exceptional service to our clients.