Communications Manager, Transportation Communications

Amazons transportation network is one of the most innovative logistics operations in the world and the stories within it are ones that resonate with customers communities and industry observers alike. From last-mile delivery to line haul intermodal supply chain and global logistics this role puts you at the center of shaping how the world understands Amazons transportation investments and innovations.

As Communications Specialist Transportation Communications you will own the proactive narrative for Amazons transportation portfolio. You wont just amplify existing stories; youll uncover new ones sourcing data to support your approach building storytelling opportunities from the ground up and working across communications teams and business lines to bring them to life through earned owned and social media third-party voices and strategic partnerships.

Youre a proactive storyteller who sees opportunity where others see complexity. You can take a dense operational topic and turn it into a narrative that lands with media stakeholders and the public. You think both globally and locally understanding that a story about a single Delivery Service Partner can illustrate a broader network-wide investment. You generate ideas relentlessly and when one doesnt land you learn from it and come back with something better. You look around corners anticipating where a story could go and how to sequence announcements for maximum impact. You arent afraid to push back challenge assumptions or debate strategies with leaders at every level because you know thats how good work becomes great.
Youll also support issues-related communications across the transportation portfolio serving as a go-to source of sound judgment and strategic counsel - with a keen eye of looking around corners. When challenges arise youll partner with issues managers to develop timely well-informed responses and when the moment calls for it step in to lead the response helping the business stay ahead of potential headwinds while keeping the focus on the long-term narrative.
This is a strong independent contributor role that reports into the Core Operations Communications team within the Global Operations and Workplace Reputation team.

Key job responsibilities
Develop and execute proactive integrated communications strategies across the transportation portfolio identifying compelling stories and building campaigns that elevate Amazons transportation narrative.
Build and maintain cooperative relationships with media outlet representatives engaging regularly to secure impactful coverage and shape how Amazons transportation investments and innovations are understood externally.
Partner with cross-functional stakeholders across relevant business lines public policy legal and communications to prioritize storytelling initiatives making smart trade-offs on timing effort and deliverables while establishing clear and measurable success criteria.
Identify and assess reputational and sentiment risks across the transportation space establishing protocols and engaging the right partners to take timely appropriate action.
Author and review high-quality written materials including narratives communications plans and business documents providing guidance on writing excellence and ensuring alignment with team and organizational goals.
Support issues management efforts across the transportation portfolio serving as a go-to source of context and strategic counsel for issues managers. When challenges arise youll partner to develop timely well-informed responses and when the moment calls for it step in to lead.

A day in the life
You might start your morning reviewing media coverage and industry news across logistics and transportation to spot emerging storylines or brief a leader ahead of an announcement. By midday you could be working with relevant business line team to understand a new intermodal initiative and brainstorming how to bring that story to life for external the afternoon you may connect with media contacts to pitch a feature on Amazons delivery network innovations or align with policy and legal partners on messaging for an upcoming milestone then close out by reviewing campaign metrics and updating your communications roadmap to keep programs on track.

About the team
Were a team of strategic communicators responsible for telling the story of how Amazon gets people their packages from the first mile to the last. We work across organizational boundaries to develop integrated communications strategies that inform engage and build trust with the audiences that matter most. We use data to shape our decisions and we anticipate and mitigate reputational headwinds through cross-channel efforts. We value thoughtful collaboration creative problem-solving and a commitment to getting the details right.
Were building for the long term investing in mechanisms relationships and talent that will scale as Amazon grows. If you want to do meaningful work alongside colleagues who care deeply about their craft and support each others growth this is the team for you.

- Bachelors degree
- 7 years of recent professional communications or public relations experience

- Experience in verbal and written communication for executive level leaders
- Experience driving direction and alignment with cross-functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 153500.00 - 207100.00 USD annually
USA TN Nashville - 125600.00 - 169500.00 USD annually
USA VA Arlington - 139500.00 - 188300.00 USD annually
USA WA Seattle - 139500.00 - 188300.00 USD annually

Required Experience:

Manager

]]><