Patient Services Coordinator

Sign-On Bonus $1000

Build What Matters Most—Families, Futures, and Your Career US Fertility

, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the

hope we inspire in our patients

, the

lives we help bring into the world

, and the

culture of excellence we foster across our organization

. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including

Fertility Centers of Illinois —we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview

We have an immediate opening for a

Patient Service Coordinator

to join our team at

Fertility Centers of Illinois

in

River North Chicago, Illinois

.

Schedule:

Monday through Friday, from 8:00 AM to 4:30 PM Central Time; weekend rotation as needed 6:30 AM to 12:00 PM Compensation:

$22 to $23 per hour (commensurate with experience) This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day. There is undeniable strength in numbers—and support is always within reach. In this role, the

Patient Service Coordinator

will:

Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Minimum 1 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve. US Fertility is proud to provide a

competitive, comprehensive benefits package

designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) ~ Medical, dental, and vision insurance ~Tuition assistance and professional development support ~ Performance-based bonus opportunities ~ Generous paid time off, paid holidays, and paid parental leave ~ Life and disability benefits ~ Part-Time Employees

~Performance-based bonus opportunities ~ Per Diem Employees

~Our Commitment to Inclusion and Opportunity US Fertility and its network partners believe that a

diverse workforce is essential

to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering

clinical, administrative, and operational career opportunities

at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact.

Take the next step in your career with US Fertility—and help shape the future of fertility care.