Housekeeping Supervisor

Job DescriptionJob DescriptionAt Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Join Our Team Today!We are seeking an experienced Housekeeping Supervisor to assist in overseeing room operations and providing support to the housekeeping team at the Courtyard by Marriott Mt. Pleasant located on Central Michigan University's campus! If you are a skilled housekeeper or hotel leader ready to take charge and ensure exceptional service and hospitality from the team, we are eager to hear from you! JOB SUMMARY: Responsible for the supervision and control of the Housekeeping Department.ESSENTIAL JOB FUNCTIONS:Supervise and coordinate the activities of Housekeeping and Laundry personnel including interviewing applicants, completing employee evaluations, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environmentEnsure your team is in proper uniform, including name tags, dailyAssist General Manager with: payroll, monitoring overtime, preparing weekly forecast, and weekly work schedulesComplete additional administrative duties that include: inventory and productivity reportsInspect all areas of the hotel daily to ensure cleanliness and security standards are metComplete monthly linen and supply inventories and purchase suppliesConduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employeesParticipate in monthly Profit/Loss reviewInspect each guest room daily unless prohibited by a “Do Not Disturb” indication signAssist in the cleaning of guest rooms as needed and ensure housekeepers in maintaining orderly housekeeping carts and storage roomsEnsure laundry room procedures and standards are upheld and perform laundry duties as requiredEnsure houseperson procedures and standards are upheld and perform houseperson duties as requiredExpertise in property management systems for housekeeping functions and ensure room status is without discrepancy dailyMaintain labor budget and adjust schedule to avoid unnecessary labor costKnowledge of all emergency procedures and how to act on themAdhere to proper key control proceduresReport any unusual occurrences or requests to the General Manager or Assistant General Manager immediatelyKnowledge of budgeted departmental PORs for control of expensesOTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.COMPETENCIES:Computer software skillsCommunication both verbal and writtenFlexibility with schedule and dependableCustomer focus, time management and problem solving skillsStrong leadership abilitiesREQUIRED/PREFERRED EDUCATION AND EXPERIENCE1-2 years of hotel experience is a plusSupervising experience preferred BENEFITS WE OFFERCareer development & trainingPaid time offHealth/Dental/Vision - coverage begins day-1!