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East Coast Remote Tech Support Engineer (SaaS & APIs)

$90k - $125k

Ketch Kloud, Inc.

Boston, MA
  • Remote job

Ketch Kloud, Inc. is hiring a Technical Support Engineer to provide high-quality remote technical support for US East Coast customers. You will work closely with the Professional Services team, handling complex technical issues across Ketch's platform and ensuring successful resolutions. Ideal candidates have 4+ years of support experience in B2B SaaS, strong skills in JavaScript, HTML, CSS, and comfortable troubleshooting with tools like Postman. The role is fully remote with a salary range of $90,000 - $125,000. #J-18808-Ljbffr Ketch Kloud, Inc.

Vacancy posted 1 day ago
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