East Coast Remote Tech Support Engineer (SaaS & APIs)
$90k - $125kKetch Kloud, Inc.
- Remote job
Ketch Kloud, Inc. is hiring a Technical Support Engineer to provide high-quality remote technical support for US East Coast customers. You will work closely with the Professional Services team, handling complex technical issues across Ketch's platform and ensuring successful resolutions. Ideal candidates have 4+ years of support experience in B2B SaaS, strong skills in JavaScript, HTML, CSS, and comfortable troubleshooting with tools like Postman. The role is fully remote with a salary range of $90,000 - $125,000. #J-18808-Ljbffr Ketch Kloud, Inc.
$90k - $125k
Ketch is seeking a Technical Support Engineer for the East Coast to deliver quality technical support to its clients... ...of JavaScript, HTML, CSS, and APIs, with interaction across teams for troubleshooting... ...support roles, focusing on B2B SaaS environments. Ketch is committed to...Remote job$90k - $125k
Technical Support Engineer, US (East Coast) Location: Remote -- US East Coast Type: Full-Time About Ketch Ketch is redefining... ...‑to‑end across web technologies, APIs, SDK integrations, and platform... ..., or implementation role at a B2B SaaS company (pure software -- not...Remote workFull time$60k - $75k
...provides end-to-end legal support services to law... ...occasionally our engineering partners for product... ...specialized mixers (East Coast) Watch for patterns... ...technical support — B2B SaaS, IT help desk, legal tech, or similar Calm... ...paralegals Familiarity with remote deposition platforms...Remote workLocal areaShift work- ...Title: IT Project Engineer Reports to: Project Engineering Manager... ...-Time Salaried, Exempt - Remote Shift: East Coast EST Atlas Technica's... ...shoulder IT management, user support, and cybersecurity for our... ...Familiarity with common SaaS platforms used in modern office...Remote jobFull timeWork at officeShift work
- ...satisfaction and successful product use, supporting customer retention initiatives. The... ...will have a strong background in SaaS account management and excellent task... ...management skills. The role allows for remote work from the East Coast and offers a competitive salary and benefits...Remote job
- ...company in Atlanta is seeking a Technical Support Specialist to assist API customers and provide high-quality... ...support roles, particularly in SaaS environments. Responsibilities include... ...compensation, equity options, and a supportive remote-first work culture. #J-18808-Ljbffr...Remote job
- Legion Technologies is seeking a Technical Support Engineer to provide enterprise-level assistance and troubleshoot software issues. This role requires effective communication with customers through various channels, including Zendesk and Zoom, to resolve issues efficiently...Remote job
- ...Technical Support Engineer (Tier 3) Department: Client Support Remote U.S. Designated States The... ...issues with our healthcare SaaS platform. You will sit... ...race condition in the API is causing a null value... ...the broader healthcare tech landscape. Key...Remote workPermanent employmentFull timeLocal areaImmediate startFlexible hours
$50 - $54 per hour
...Solutions Job Title: Senior Partner Support Engineer Pay Rate: $50-$54/hour (W2) Location: Remote (East Coast preferred) Duration: 6‑month... ...for VIP partners, supporting API developers, troubleshooting platform... ...Troubleshoot complex SaaS, platform, API, and integration...Remote workHourly payContract workWork at officeLocal areaWeekend work- Abbott Laboratories seeks a Technical Application Specialist for the East Coast, focusing on supporting diagnostic instruments. This remote position involves significant travel to provide primary customer support, training, and technical troubleshooting. Ideal candidates...Remote job
$125k - $140k
...city and/or state, they are considered REMOTE opportunities. If you do not see a position... ...Technical Services Specialist, Dairy- East Coast Balchem is committed to making the world... ...Technical Services, this position will support the ANH Ruminant sales force technically...Remote workLocal areaWorldwide$130k - $145k
Manager, Technical Support Engineering - East Founded in 2018 with co-headquarters in... ...integrator across the entire tech stack, Tines is vendor‑agnostic integrating with any API‑enabled service. This flexibility... ...on our journey. This is a remote role that must be based in...Remote workWork visa- ...leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum... ...over 3 years of Technical Support experience in B2B SaaS and excellent communication skills. The company fosters...Remote work
$61.3k - $122.7k
## Technical Application Specialist (East Coast)Candidatar-selocations: United States - New York - Remote: United States - Georgia - Remote: United States - New Jersey... ...License.**What You’ll Work On** Provide primary support to ADD customers and field personnel for the...Remote workLive inWork at office$70k - $80k
...9 AM to 6 PM West Coast time, with flexibility... ...ensuring seamless support for the USA/EMEA... ...managers, and sales engineers via telephone, web,... ...replay, masking logic, APIs, and third-party... ...working in a Web, SaaS and SDKs environment... ...flexibility: hybrid and remote work policies....Remote workFull timeShift workWeekend workWeekday work$70k - $80k
...Contentsquare’s world-class support team is a major... ...a Customer Support Engineer to join our global... ...9 AM to 6 pm West Coast time, with... ...replay, masking logic, APIs, and third‑party integrations... ...working in a Web, SaaS and SDKs... ...flexibility: hybrid and remote work policies....Remote workFull timeWorldwideFlexible hoursShift workWeekend workWeekday work- ...Technical Support Engineer We're looking for a Technical Support Engineer... ...tools, understanding APIs, and debugging software issues... ...doesn't look like a traditional tech support background, we'd still... ...engineering/ops tools Background in Saas, developer tools, or...Remote workImmediate startShift work
- ...Technical Support Engineer Twingate is building a modern remote access solution that simplifies and improves the way... ...businesses secure access to their cloud, SaaS, and on-prem resources. Our... ...for candidates based on the US East Coast — or elsewhere in the US with a...Remote workLocal areaFlexible hours
- WhatConverts is looking for a Technical Support Engineer to provide top-notch support to customers. This fully remote role involves troubleshooting various technical issues... ...support and a strong understanding of SaaS products. Join us and be part of a team that greatly...Remote job
$85k - $95k
A leading tech company is looking for a Technical Support Specialist to provide assistance in troubleshooting API integrations and customer inquiries. Candidates must have a minimum... ...customer issues via various channels. This remote position offers a target annual...Remote job- WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical... ...3+ years in technical support, experience with SaaS products, and strong communication skills. The position...Remote job
- An innovative tech company is seeking a Technical Support Engineer to deliver exceptional user support. This remote role requires strong problem-solving skills and 3+ years of experience in Technical Support for B2B SaaS platforms. You will ensure customer satisfaction...Remote job
$90k - $125k
Launch Tennessee seeks a Support Engineer to enhance client experience for their SaaS products. The ideal candidate has over 3 years of experience in technical support... ...comfortable debugging complex issues. This fully remote role offers a competitive salary between $90K and...Remote jobFlexible hours- Elea Ecuador is seeking a Customer Support Engineer to provide essential support for nonprofit organizations throughout the US... ...chance to make a difference. The ideal candidate will work remotely within the East Coast time zone and will be involved in troubleshooting, QA...Remote jobWorldwide
- ...growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and fluency...Remote job
- Zinier is seeking a Technical Support Engineer to enhance customer experience. This role involves... ...Ideal candidates should have 2-5 years of SaaS support experience, excellent... ...customer-first mentality. This position is remote-friendly, requiring occasional travel for...Remote job
$106.7k - $121.7k
A leading financial services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a strong background in system engineering and troubleshooting, with at least 4 years of experience...Remote job$77k - $101k
...experienced Technical Support Engineer to join our newly formed... ...process. This role is remote and aligned with Pacific... ...troubleshooting during US hours (US East and West). Deliver top-... ...for Fireblocks’s SaaS platform. Escalate... .... Experience with API implementation and debugging...Remote workShift workDay shift- ...Talent Acquisition Partner (East Coast / NYC Preferred) Remote - US About Oasis Security... ...intersection of product, engineering, and customers. What You’... ...targeted pipelines from SaaS, cybersecurity, and cloud... ...fundamentals (architecture, APIs, integrations) at a practical...Remote job
$60k - $75k
Magna Legal Services in King of Prussia is hiring for a customer support role for their digital court reporter product, Maggie. The... ...support communications, triage issues, and work closely with IT and engineering teams. Candidates should have 3+ years in technical support,...
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