Sales Support Specialist

Job Description

Job Description

Join Our Team as a Product Sales Support Specialist in Orlando!!

About Us:

Here at Olympus Group, we have created visual experiences through custom printing, sewing, and finishing for sports, entertainment, tradeshows, and events for over 120 years.

From Coca-Cola to Disney, from the Milwaukee Bucks to the Las Vegas Raiders, Fortune 500 companies have trusted Olympus Group with their brand to create captivating graphics, flags, banners, mascots, and more. Yes, MASCOTS!

Our highly skilled teams in Milwaukee, Denver, Orlando, Las Vegas, and Grand Rapids create stunning pieces to the highest standards of the biggest brands in the world. If you want to work alongside creative, hard-working, and talented individuals, we encourage you to explore this opportunity!

Key Responsibilities:

• Develop and plan to ensure a high level of information accuracy and quality for all facets of the job.
• Provide project management leadership on projects to ensure completion (fabric testing, 3D rendering, manufacturing design)
• Use inherited knowledge to identify pitfalls in jobs prior to execution
• Reverse engineer products from original design or sample and oversee completion of finished product
• Train new interns and full-time employees in job entry and other Epicor functions (as needed)
• Identify potential issues/opportunities for improvements and make recommendations to solve production, capacity, and quality decisions.
• Large project management, identifying areas of need with a cross-departmental view on a real time basis
• Develop standard operating procedures as required to enable repeatable results in preproduction and production phases of the business.
• Monitor and report on progress, problems, and solutions. (as needed)
• Communicates clearly with Sales, Prepress, and Operations on project plans, needs and schedules. (as needed)
• Work with managers, supervisors, and leads to elevate consistency, quality, and timeliness of information provided on job travelers and procedures.
• Work on continuous improvement of internal systems working inside the department and with other customers as needed internally and externally.

Key Requirements:

• Travel requirement: Some, less than 5% of time
• Education and/or Experience: Bachelor’s degree in technical field or equivalent experience
• Language Skills: Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or fellow team members.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions. Ability to compute rate, ratio, and percentage.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to multitask and be a problem solver.
• Other Qualifications: Must have good phone skills and interact well with others. Must have basic computing skills. Must be self-motivated with a positive attitude.
• Ability to use Microsoft suite (Word, Excel, and PowerPoint)

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to:

• Sit at a desk and work on a computer for extended periods of time.
• Occasionally stand, walk, and reach to access materials or participate in events.
• Lift and carry up to 20 pounds.
• Frequently use of hands and fingers to operate computers, phones, and office equipment.
• Visual acuity for reading digital and printed materials.
• Some travel may be required for events, meetings, or projects.

Benefits:

• Competitive Compensation and Profit Sharing
• Comprehensive Benefits: Enjoy a full range of benefits including 401(k) with matching, health insurance, paid time off, tuition reimbursement, and more!

Why Choose Olympus Group:

• Career Growth: We prioritize professional development and offer opportunities for advancement within our innovative and growing company.
• Team Spirit: Be part of a collaborative team that values your expertise and contributions to delivering outstanding results.

Apply today if you're ready to bring your skills and enthusiasm for quality to Olympus Group and embark on a rewarding career journey with us!

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day!