Account Manager

At Lincoln Waste Solutions powered by Reconomy our vision is a waste-free world where resources are conserved and economic growth is achieved through sustainable circular practices. We provide a full-service management approach for all types of waste and recycling offering services such as recycling waste consulting hauler management and back-office support.

With a proven track record we work with hundreds of clients across the globe including regional and national companies across various industries. Leveraging strong partnerships with over 6000 haulers we help our clients achieve greater waste efficiency increased recycling improved sustainability data and cost savings all while moving toward a more sustainable waste-free future.

About the role

• Manage client accounts by overseeing contracts billing and service delivery to ensure everything runs smoothly and clients remain satisfied.
• Work closely with internal teams such as Sales Operations and Compliance to make sure client needs are met and business goals are supported.
• Review and audit client data processes to understand how they gather and report information.
• Maintain regular communication with clients to understand their needs address concerns and build strong trusted relationships
• Provide training and support to clients to help them understand requirements and ensure compliance.
• Deliver excellent customer service by responding quickly to inquiries anticipating client needs and escalating urgent issues when necessary to maintain client satisfaction and retention.
• Identify opportunities to enhance workflows and expand service offerings to better support clients.
• Some travel maybe required.

What we need from you

• A Highschool Diploma or bachelors degree in business Sustainability or a related field (required).
• 23 years of experience in account management or a client-facing role.
• 1 years of experience in the sustainability environmental compliance sector Waste Industry or a related field is preferred but not required.
• Strong proficiency in Microsoft Office particularly SharePoint and PowerPoint.
• Excellent verbal and written communication skills with the ability to create presentations and present information to external clients.

What we offer

• Comprehensive Health Benefits: Weve got you covered with Health Dental and Vision insurance.
• 401(k): Plan for the future with confidence with employer matching of employee retirement contribution.
• Learning & Growth Opportunities: We support your professional development with access to LinkedIn training mentorship and advancement opportunities.
• Collaborative Global Environment: Work closely with passionate teams across North America and connect with colleagues in other regions for exciting cross-border projects.
• Inclusive & Equal Opportunity Employer: Were committed to creating a workplace that celebrates diversity and inclusion. Everyone is welcome.

Accessibility and Inclusion:

Lincoln Waste Solutions is committed to creating a diverse accessible and inclusive workplace. Should you require accommodation through any stage of the recruitment process please let us know when contacted and we will work with you to meet your needs. Disability-related accommodations during the application process are available upon request. You may also request accommodation by emailing .

Required Experience:

IC