Unit Coordinator: Emergency Department Short Stay -32hrs/week, DAYS

Department/Unit: AMCH - Emergency Department Short Stay UnitWork Shift: Day (United States of America)Salary Range: $41,923.00 - $54,500.00 Overview The Unit Coordinator maintains a positive work environment while performing customer service, clerical and reception duties that support the workflow of the unit. The role also applies specialized knowledge for effective operation of the unit’s functions across the patient care area. Essential Duties and Responsibilities Assembles and maintains patient records, fills data and obtains reports and data necessary for departmental operations. Greet and assist visitors in a courteous manner. Utilize clinical and patient information systems (EPIC, Soarian Financials) to support patient care delivery. Coordinate department communications, accept and screen telephone calls appropriately. Assist in orientation of new administrative support staff. Maintain adequate supplies of current forms, unit supplies, and equipment; troubleshoot and maintain office equipment. Assist in scheduling/Shift Wizard System and timecards/payroll (Kronos system). Respond to the individual needs of patient/family as appropriate to the age and special characteristics of the patient group served. Monitor, respond, and follow through on patient call bell system and patient/family requests. Collaborate with other departments to facilitate admissions, discharges, and transfers. Assist the unit RN coordinator in updating Enterprise Visibility (HEV) for appropriate bed placements of patients. Enter patient charges in Soarian Financials and coordinate with billing for patient billing and charges. Qualifications High School Diploma/G.E.D. required; Associate’s Degree preferred. 1‑3 years healthcare or clerical experience required. Ability to coordinate and work as a team member with various disciplines and departments. Effective communication with internal and/or external customers, initiate follow‑up actions. Flexible and adaptable to changing work practices, procedures, and processes. Ability to prioritize, work independently, and perform tasks in a timely manner. Strong organizational and time‑management skills. Basic knowledge of medical terminology preferred. Basic word processing, computer input, and retrieval skills; familiarity with Microsoft Office programs. Strong phone etiquette, customer service, and public relations skills. Basic knowledge of office equipment (fax machine, copy machine, scanner). Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, feeling, talking, hearing – varying frequencies as listed. Repetitive motions, eye/hand/foot coordination, working conditions may include extreme cold, extreme heat, humidity, wet, noise, hazards, temperature change, vibration. Equal Opportunity Employer Albany Med Health System is an equal opportunity employer. All applicants will be considered for employment based on qualifications, experience, and merit without regard to race, religion, sex, color, national origin, age, disability, or any other protected characteristic. All hiring decisions are made in compliance with applicable laws and regulations. #J-18808-Ljbffr 100 Albany Med Health System