Patient Experience Coordinator (Call Center)
$22 per hourSpaDerma
Since 2001 SpaDerma has been Chicago's leading medical spa providing Cosmetic Injectables, Laser Hair Removal and Advanced Skincare. Our team of skilled Aestheticians and Injectors provide effective treatments using the most advanced technology available. We pride ourselves in being an approachable and affordable brand where employee empowerment and patient satisfaction are the focal point. SpaDerma was named the #1 Skinpen and #1 Hydrafacial account in 2022 and 2023 and continues to be amongst the top accounts with vendors nationwide. With over 130 employees and 5 spa locations we're looking to continue to build our team! We are currently seeking to expand our support team at our Headquarters office in Wicker Park . If you have a passion for the aesthetic or beauty industry we want to hear from you. This is a great entry level opportunity to work with an ever-growing company and gain exposure to the medical esthetics field. The ideal candidates are looking for a positive, fast-paced culture where attention to detail and customer service are key. A description of the available position is below. Job Type: Full-time, 36+ hours a week. Hours may be flexible however, at least one weekend day shift and closing shift will be required weekly. Compensation: $18.00/hr with discretionary bonuses (up to $22/hr potential) Location: Chicago, IL Job Responsibilities: Providing the highest standard of customer service while working in a fast paced environment. Answering inbound customer calls, callback requests and online chats regarding scheduling, treatment information, etc. Execute ongoing initiatives such as texting or calling patients to book appointments and generate sales. Complete tickets for patient inquiries and escalate to a Manager as needed. Learning, retaining, and promoting treatment information to current and potential patients. Scheduling accurately for multiple providers, using multiple computer applications to process information. Maintaining a safe, organized, and clean spa environment. Performing other duties as instructed by management. Job Requirements: 2+ years of customer service, sales or front desk experience Excellent organizational & multitasking skills #J-18808-Ljbffr SpaDerma
- ...is expanding its support team at Headquarters in Chicago, located in Wicker Park. This entry-level, full-time call center position offers hands-on experience in medical aesthetics, learning services and operations while delivering an elevated guest experience. The role...SuggestedFull timeShift workWeekend work
$19 - $23 per hour
...fertility treatment services to provide patients with a seamless and personalized... .... About the Role The Patient Experience Coordinator plays an essential role in ensuring a... ...departments. Answer and manage incoming calls, schedule appointments, and provide...SuggestedHourly payFull timeMonday to FridayPinnacle Fertility
Chicago, IL6 hours ago- ...personalized care and an exceptional experience for our patients, while welcoming the partners who support... ...patient experience, front-desk coordination, community outreach, and clinical-team... ...for throughout their visit. Answer calls and respond to inquiries with warmth,...SuggestedFull timeWork at officeLocal areaMonday to Friday
ALPHA REFINERY
Chicago, IL6 hours ago - ...POSITION SUMMARY The Alpha Experience Specialist (AES) is... ...Refinery’s front-door patient experience and a key... ...Answer inbound calls, respond promptly to inquiries... ...information and coordinate forms and pre-visit preparation... ...VALUES Patient-Centered Expertise I...SuggestedFull timeWork at office
ALPHA REFINERY
Chicago, IL4 days ago - ...Chicago, IL is seeking a Customer Service Coordinator for Noninvasive Cardiac Testing. This full-time daytime role supports patient flow, coordinates appointments, and serves... ...of customer service or patient relations experience, plus strong communication and problem-solving...SuggestedFull time
- Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience while safeguarding data integrity and supporting revenue cycle performance. The role reports...
- Northwestern Medicine seeks a Patient Liaison to oversee the patient experience and optimize resources across clinics. You will build strong patient and... ...advocate for patients as needed. The role emphasizes coordinating schedules, improving compliance with treatment...
- Chiro One Wellness Centers LLC in Chicago is looking for a Patient Experience Coordinator to join their dynamic healthcare team. This full-time role involves engaging with patients, supporting their healthcare experiences, and contributing to the clinic's operations. As...Full timeFlexible hours
$17 per hour
A healthcare management organization is seeking a Patient Experience Coordinator in Proviso Township, IL. This full-time role offers starting pay at $17/hour, benefits like health and dental coverage, and a flexible work schedule. Ideal candidates are energetic, compassionate...Full timeFlexible hours- Athletico is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance while delivering a seamless front-office experience. You will work with clinic teams and support billing, clinical operations, and PES to resolve issues and...
- Midwest Orthopaedics at Rush is seeking a Patient Coordinator for the outpatient clinic in Chicago, IL. The role entails directing patient... ...Chicago clinic. Ideal candidates have a GED, customer service experience, and preferably medical office experience. MOR offers a...Full timeWork at officeMonday to FridayWeekday work
- ...in Chicago is seeking a warm and organized Patient Coordinator for their front office team. This onsite role... ...The ideal candidate has at least 2 years of experience in a similar role and excels in a fast-paced, patient-centered environment. Benefits include health insurance...
$17.05 per hour
Orthodontic Experts Ltd in Chicago is seeking a New Patient Coordinator to greet new patients, gather records (photos and X-rays) and help... ...skills, ability to travel, and at least 6 months chairside experience, with bilingual Spanish preferred. Rate of pay starts at $1...Hourly payFull time- Northwestern Medicine seeks a Patient Liaison to ensure an exceptional patient experience across its clinics in Chicago. You will act as a resource for patients and staff, advocate for patient needs, and help optimize the use of practice resources and scheduling. You will...
- ...Eye Institute is seeking a full-time administrative coordinator to manage daily operations, greet patients, schedule visits, and support clinicians. You will... ...depending on location. The team emphasizes patient experience, collaboration with the Practice Manager, and adherence...Full timeWeekend workAfternoon shift
$18.5 - $20 per hour
Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties, greet patients, schedule appointments, verify insurance, and manage charts. You'll complete a four-week training program and report to the Practice Manager. Aspen offers a generous...Hourly payFlexible hours$17 per hour
Patient Experience Coordinator (The Loop 2) Full-time COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with... ...under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate...Full timeTemporary workLocal areaFlexible hoursWeekend workDay shift- Aspen Dental in Chicago, IL is hiring a Patient Experience Coordinator to perform front office duties, schedule appointments, verify insurance, and process payments. You will be part of a four-week training program to ensure success in a supportive environment. Ideal candidates...Full time
- Aspen Dental is hiring a Patient Experience Coordinator to join our front desk team. You will greet patients, schedule appointments, verify insurance, and handle payments to support smooth daily operations and build trust. You’ll complete a four-week training program,...
$19 - $23 per hour
...fertility treatment services to provide patients with a seamless and personalized... ...at About the Role The Patient Experience Coordinator plays an essential role in ensuring a... ...departments. Answer and manage incoming calls, schedule appointments, and provide support...Hourly payFull timeMonday to FridayPinnacle Fertility Inc.
Chicago, IL20 days ago- Athletico Physical Therapy is seeking a Patient Experience Coordinator (PEC) to ensure accurate patient intake and financial clearance while delivering a seamless front-office experience. The role collaborates with clinical teams and reports to the Clinic Manager, with...
- Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance. You will deliver a seamless front-office experience, support revenue cycle, and work with the Clinic Manager and PES to maintain data integrity...Part time
- ...Job Description Job Description PCC CALL CENTER - Referral & Patient Access Coordinator The Referral & Patient Access Coordinator is responsible for... ...PREFERRED QUALIFICATIONS ~2+ years of experience in healthcare scheduling, patient access, medical office...Work at office
Chicago ENT
Chicago, IL5 days ago - LifeStance Health is seeking a Practice Coordinator in Oak Park, IL to manage daily front office activities, ensuring excellent patient service for in-person and telehealth visits... ...multitasking and communication skills, experience in healthcare operations, and...Work at office
- Northwestern Medicine is seeking a Patient Liaison to oversee the patient service experience and advocate for patients within the practice. The role supports providers, staff, and patients, ensuring efficient use of resources and adherence to treatment plans. Ideal candidates...
- Allergy Partners is hiring a Patient Service Representative in Evanston, IL. The role involves... ...registering them for visits, answering calls, scheduling appointments, collecting... ...requires a patient-focused approach and experience in a medical office or customer service...Work at office
- PART-TIME PATIENT CARE COORDINATOR - CALL CENTER Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient... ...to care and delivering a responsive, patient-centered experience. The schedule for this position is Mondays, Tuesdays,...Part timeWork at office
$17.05 - $18 per hour
...Title: Switchboard Operator/ Patient Access Representative Reports... ...a Federally Qualified Health Center located on Chicago's far... ...ownership for each person’s experiences. Respect: We treat each person... ...Operators manage all incoming calls to schedule appointments in EPIC...Full timePart timeShift workAfternoon shift- Orthodontic Experts in the Chicago area is seeking a determined New Patient Coordinator to join our busy practice. You will greet patients, collect records (photos and x-rays), and help create personalized treatment plans with the team. Strong communication and computer...
- Illinois Bone and Joint Institute, LLC seeks a Patient Access Coordinator I to manage daily call-center activities, greet patients, answer questions, schedule appointments, and update insurance data. The role requires a customer-service mindset, attention to detail, and...
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