ServiceNow Developer - CA, AZ, NC, TX

ServiceNow Developer

Location: Las Colinas, TX / Charlotte, NC / Phoenix, AZ / San Francisco, CA (Hybrid)

Employment Type: Contract

Duration: 12 months

Role Overview

In this role, you will consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering. You will review and analyze complex, multi-faceted, and longer-term engineering challenges that require in-depth evaluation of multiple factors. This position involves contributing to the resolution of complex situations requiring a solid understanding of the function, policies, procedures, and compliance requirements to meet deliverables.

Key Responsibilities

• Design and develop ServiceNow Service Catalog solutions, including catalog items, UI forms, workflows, and integrations.
• Participate in Agile ceremonies such as Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives.
• Implement features based on user stories and acceptance criteria, ensuring alignment with business requirements.
• Perform unit testing and support end-to-end software development life cycle processes, including development, testing, and deployment.
• Manage update sets for code packaging and promotion across environments for release.
• Troubleshoot and resolve production defects, performing root cause analysis and implementing fixes.
• Collaborate with cross-functional engineering teams through developer calls and technical discussions.
• Leverage AI-assisted tools for system design, coding, testing, analysis, and troubleshooting while ensuring alignment with security and compliance standards.

Required Qualifications

• 3-5 years of experience in ServiceNow development, specifically with the Service Catalog module, using Yokohama version or higher.
• 3-5 years of experience with Agile/Scrum methodologies.
• 3-5 years of experience with ServiceNow business rules, scripting, and application development.
• 3-5 years of experience with ServiceNow ATF scripting or other automated testing tools.
• 2-3 years of experience in integration and API development using REST, JSON, etc.
• Must hold both ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
• Experience with NowAssist Agentic AI, such as Conversational Catalog.

Preferred Qualifications

• 2-3 years of experience with ServiceNow ECPro or latest portal development.
• Experience with Catalog Builder or equivalent citizen developer tools.
• Proficiency with Report Analytics, Workspace, Survey, ITSM, CMDB, and other ServiceNow modules.
• Experience with orchestration and interface tools such as Apigee, ESGA, Ansible, or Amelia.
• Front-end development skills (JavaScript, React, Angular, HTML, CSS).

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.