ServiceNow ITSM Developer

ServiceNow ITSM Developer

Location: San Francisco, CA/Cincinnati, OH/Dallas, TX Duration: 12 Month Contract

Technical Competency

• Experience as a ServiceNow ITSM Developer and implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)

Behavioral Competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Experience Required: 8-10

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.